What Business & Corporate Leaders Say About The AIFT©:

I thought both of you (Charles Miller and Nancy Stetson) did an awesome job! There was a lot of material to get through with a very large group which always presents significant challenges but you handled them with ease. The tone of some of the comments/questions didn't throw you at all and I'm sure people didn't realize how they sounded. But that didn't throw you at all; you responded with ease and grace, just like a great facilitator! Joann Javons, Management Consultant, Automobile Club of Southern California, CA

I most appreciated: Grounding the content in practice. Really appreciate generosity with resources and support. Use of videos. Connections with people. Humor. Interesting stories. I really appreciated your (Charles Miller and Nancy Stetson's) energy and commitment to this work, most especially your generosity. Paula Beltgens, Director, Encompass Consultants, Inc., BC, Canada

Thank you for sharing yourself so generously with us. This four-day course was an incredible experience for me... great people, new friends, and a brand new awareness of how appreciative inquiry
can impact all areas of my life. Thank you! [Rich Henry and Nancy Stetson, Trainers] Barri Harris, Principal, Eureka! Business Management Ltd., BC, Canada

I most appreciated: Balance of content/process, materials/activities. Lots of application places; homework useful. I appreciate how well Nancy (Stetson) and Charles (Miller) complement each other as facilitators. Thank you, Charles and Nancy, in creating an opportunity and opening plus holding a space for our learning. You are making the world a better place, one workshop at a time, one learner at a time. Big hearts! Cheryl King, Consultant, Greenleaf Consulting, AB, Canada
 
Thank you for the time we shared and for a wonderful workshop. It came at a really opportune time. It brought together a great deal of thoughts and feelings in a very powerful way for me. I have yet to be clear on how I will synthesize this but I believe it will be internalized. The process is already started. I find myself asking if I could have phrased the questions differently in many of my conversations with those I love. I am also very much aware of those external factors that I had allowed to dominate many of my feelings in recent years. The sorting and the sifting have begun. Thanks again and take care.
Jim Scott, Professor of Physical Education
Jackson Community College, MI

I appreciated: The relaxed collegial, yet full atmosphere; well organized and simple materials and PowerPoint presentations; the seasoned experience as AI facilitators (Charles Miller and Nancy Stetson); their quiet ability to hold the energy and build a safe container; clear and well-designed modules, including jazz listening, feedback processes, shifting seating arrangements, awareness building around mysteries of life; their belief in us. Solid grounded facilitators who teach AI for the real world. Bryan Neuberg, Consultant, Neuberg & Associates, CA

I appreciated the way the workshop used multiple methods to teach the AI process. Great job. It was all I expected and more. Inspirational. (Rich Henry and Nancy Stetson). Ellen Thomas, Positive WorkPlaces, WA

Well presented, facilitated, examples and depth of knowledge you both shared. I appreciated getting the whole picture first then moving through the details. That worked for me! Santalynda Marrero, President, SM Consulting, CA

It is up to us. Gives us the process and tools to build on commonalities. Jim Pulliam, President, College Consulting Group, CA

Open sharing. Dean Savoca, Personal Coach, Synergy Life, CO

I most appreciated: The structure (macro-level). Lots of room inside the structure/process to experiment with the components (micro-level). Damn, you're good. I hope I have as much energy ten years from now as you (Charles Miller and Nancy Stetson) have now. Doug Kerr, Consultant, Tracon Training Consultants, BC, Canada

I most appreciated: The people. Our 'expert' facilitators (Charles Miller and Nancy Stetson). Your genuine spirit of intent is contagious. I so admire and was happily amused by your professional /personal relationships, your differences are invigorating!! Participants--generous, supportive, expert. Thank you very, very much! Janet Longmate, Windsor Motors (105) LTD, AB, Canada

Consultants and Writers:

I got what I needed. A rich and rewarding experience. Michael Bambach, Independent Consultant, San Francisco, CA

The group was excellent; good positive caring people. Great facilitation. Really well-organized. Great job. Earl Bloor, Independent Consultant, Red Bluff, CA

I most appreciated: Being exposed to AI and having the opportunity to participate fully. The opportunity to expand my thinking. Making new contacts. My heartfelt thanks, Nancy (Stetson) and Charles (Miller), for expanding my mind and heart and clarifying my quest! This workshop was, for me, a life-altering event. Peter Bruce, Citizen of the World, BC, Canada

Well-designed structure. Nancy (Stetson) and Charles (Miller) building a collaborative space; we were all involved and recognized for our contributions. The exchange of ideas and energy with the other participants, the synergy. Keep on doing this. Jeanie Cockell, Educational and Organizational Consultant, BC, Canada

Group work. Stories. Relaxed atmosphere. Carol Larlee, Adult Education Training Consultant, BC, Canada

I appreciated the skills of presenters (Doug Kerr and Nancy Stetson); quality of material; sunlight/fresh air; well-timed--lots of time for comments, sharing questions. You are great. Lynne Iser, Spiritual Eldering Consultant, PA

I most appreciated: Diversity of participants. Amount of time and activities involving participants in "the work." Good balance of theory and practice. The amount of care that has been put into this work is very clear and appreciated. You (Doug Kerr and Nancy Stetson) are making a difference in the world! Therese Miller, Mediator, Trainer, Facilitator, HORIZON Partners, PA

I most appreciated: The model. The theory anchoring the model. Your (Charles Miller and Nancy Stetson's) passionate delivery. Your openness to hearing how we will use AI and our sharing of resources. Your connections and commitment to the AI community. The resources you bring. Your generosity in sharing resources: in offering to collaborate/review our work; your combined facilitation skills. Thank you SO much for an excellent Appreciative Inquiry Facilitator Training workshop and introduction into a world I know I will become active in. Your knowledge, resources, skills, and obvious passion are infectious and deeply appreciated. Leslie Robinson, Educational Consultant, BC, Canada

I most appreciated: Day Three content and approach. Working with the independents was good for me because of synchronicity of needs. LOVED the David Cooperrider video, (San Joaquin) Delta's commitment to mutual respect, the Dewitt Jones' video, "Celebrate What's Right With the World." THANK YOU! Susan Sprague, Software Engineer, Sacramento, CA

The overall structure worked well and demonstrated the positive energy of our group. Hugh Wilson, Consultant, Gordonville, TX

Educational Organizations

I most appreciated: the diversity of the experience. Really enjoyed the relaxed atmosphere of the training. We learned the materials and did not seem rushed or pushed. Kathleen Wishnick, Associate Vice President, Instruction, Workforce Education and Business, American River College, CA

I most appreciated: Preparation to facilitate. AQIP process for NCA/HCC. Robert Littlejohn, Director, The Arrowhead University Consortium, MN

I appreciated the patience of the trainers (Doug Kerr and Nancy Stetson) and the pace of the week; the amount of resources and information to supplement the day-to-day learning. I liked the male/female combo. Amy Pszczolkowski, Executive Assistant to the President, Asnuntuck Community College, CT

Nancy (Stetson) and Doug (Kerr) absolutely model AI. They are AI. Please continue. Please come back. Bill Searle, Organization Development and Business Instructor, Asnuntuck Community College, CT

I most appreciated: new ideas, in-touch presenters (Doug Kerr and Nancy Stetson), attitudes of attendees. Nick Lefakis, Professor, Asnuntuck Community College, CT

The stories. The techniques. The metaphors. This was a rich experience to be able to just sit and watch. Pat Pattison, Consultant, British Columbia Institute of Technology, BC, Canada

We can make a difference in a positive way by looking at what we are doing well. You guys (Charles Miller and Nancy Stetson) are fantastic! Teri Walker, Assistant Dean of Instruction, Brookhaven College, TX

The openness of the participants. Steven Kahla, Senior Training Consultant, Brookhaven College, TX

The opportunity to think (again) about AI, review and renew my understanding, and think of ways I could expand my practice. Faye Ferguson, Education Support and Development Facilitator, Camosun College, BC, Canada

Openness of presenters (Rich Henry and Kina Mallard) and participants. Well done--an unqualified success. Finn Reynolds, Professor, Coordinator, Graphic Design, Canadore College, ON, Canada

The active, small-group exercises were very valuable. Nancy (Stetson), your energy is fabulous, your experiences are very relevant and helpful. Your generous nature encouraged growth in me. Janice Jackson-Haley, Executive Director for Human Resources & Payroll, Cascadia Community College, WA

Thank you for the opportunity to learn a new and exciting process. Can't wait to take it back to the office to begin doing AI. It has been terrific. Dede Gonzales, Executive Assistant to the President, Cascadia Community College, WA

The workshop was timely, convenient, and very needed. Susann Rehbock, Cascadia Community College, WA

I appreciated the opportunity to attend and reenergize myself and begin to shift focus in outlook and action. Thank you. Ken Core, Payroll/Office Manager, Cascadia Community College, WA

Thank you for helping me to leave my comfort zone and open up to others. Darla Hart, Program Assistant, Cascadia Community College, WA

I most appreciated the genuine interest (of Rich Henry and Kina Mallard) in helping people discover their potential. Sylvia Von Zoldos, Curriculum Facilitator, Centennial College, ON, Canada

Openness of debate, opportunity for rethinking during breaks and evening happy hour. Thank you for providing examples from religious communities and allowing us to share these. Patricia Perkins, RHORC Director, Interior Bay Area, City College of San Francisco, CA

I most appreciated: Practice. Positive energy the facilitators (Charles Miller and Nancy Stetson) created. Excellent resources. The wonderful generosity of presenters and AI community. Outstanding. Some breakthroughs and Ah-ha's. I feel like I have an approach to deal with some challenging situations and really move on some great opportunities. Thank you! The AI process has incredible potential for developing leaders who can lead transformational change. Donna Acord, Associate Dean of Extended Learning, Clackamas Community College, OR

I most appreciated: Content. Human interaction. Mark von Destinon, Department Head, Social and Behavioral Sciences, Cochise College, AZ

Opportunity to learn about the process and its applications. Judith Doerr, Director, Institutional Effectiveness, Cochise College, AZ

Most appreciated: Nancy (Stetson) and Charles (Miller). The possibilities. The 'others'. Reine Thomas, Dean of Instruction, Columbia Gorge Community College, OR

Charles (Miller) and Kina (Mallard's) insights, thoughtful responses to everyone, flexibility to follow needs of the group. Barbara Wells, Director, Trio Scholars, Community College of Denver, CO

The opportunity to experience AI and having several opportunities to go through the process. Jerry Mason, Director of Student Life, Community College of Denver, CO

Caring attitude of the facilitators (Kina Mallard and Charles Miller) created a comfortable and safe environment in which to learn. All leaders should attend this training. Kimberly Thompson, Director of Institutional Research, Community College of Denver, CO

I appreciated the acceptance of all participants. Elisa Robyn, Dean of Arts and Sciences, Community College of Denver, OR

I most appreciated the obvious amount of research and work that goes with this. Appreciate "learning" new people and ideas and challenging each other. Great visual images on the slides. Kathy Becker, Chief Human Resource Officer, Copper Mountain College, CA

Fabulous workshop--so well planned, great variety of activities, lots of interaction, fun, great teaching. Marjorie Lewis, President, Cypress College, CA

I appreciated: Practice! Practice! Practice! And the reinforcement, re-teaching. AI is an excellent way of approaching 'change' and resolving issues. Michael J. Kasler, Executive Vice President, Cypress College, CA

It brought to my attention the power and effectiveness of AI. You both (Charles Miller and Nancy Stetson) do an excellent job and I appreciate very much the training and experiences you've shared with me. Steve Donley, Dean, Vocational Education and Economic Development, Cypress College, CA

The positive focus instead of problems and negative outlook gives hope and possibility. Darlene Fishman, Director of Nursing, Cypress College, CA

The validation that, to a certain extent, Cypress is practicing AI on an informal basis, especially story telling. Fantastic job, as usual. Nancy Deutsch, Staff Development Coordinator, Cypress College, CA

The positive regard and support; the information; the group; the presenters; the opportunity to participate; the materials. Thank you--love this! Mara Scott, EOPS Coordinator, Cypress College, CA

Wonderful colleagues. A great safe atmosphere to learn, discuss and experiment. You (Charles Miller and Nancy Stetson) are wonderful. Peggy Austen, Librarian, Cypress College, CA

I most appreciated the opportunity to listen and share with several people. The text was informative and helped to put the pieces together. The video presentations were educative. Fola Odebunmi, Economics Instructor, Cypress College, CA

Working more closely with my colleagues and being led by such capable and warm facilitators (Charles Miller and Nancy Stetson). Randa Wahbe, Assistant Professor of English, Cypress College, CA

I appreciated the facilitators (Charles Miller and Nancy Stetson) and the people involved. Lots of energy from different campuses and especially from Cypress. The two of you really complement each other. Transitions and trade offs between the two of you were very productive and effective; I never felt stressed. Michael Brydges, Speech Communication Faculty, Cypress College, CA

Charles (Miller) and Nancy (Stetson's) positive attitude and belief that 'I can do it.' You have touched my spirit; you have reinforced my belief in how to work with people, specifically my son. Olivia Veloz, Administrative Assistant, Title III, Cypress College, CA

Charles (Miller) and Nancy (Stetson) for their dedicated time. The notebook with a wealth of knowledge and reframing. Akila Allen, Evaluator Record Specialist, Cypress College, CA

The information and ability to process it before moving on. Job well done! You (Charles Miller and Nancy Stetson) are a great team! Yolanda Nolan, Assistant Director of Staff and Organization Development, Dallas County Community College District, TX

I most appreciated: so many things! Nancy (Stetson) and Lane (Glenn) and Northwest Community College and their participants and staff. Everybody who attended--getting to know others and network. Thank you for all the enthusiasm and good work! Karen Wilson, Dean of Teaching and Learning, Delta College, MI

Enthusiasm, cooperative nature of the participants. Knowledge and experience and helpfulness of the facilitators (Lane Glenn and Nancy Stetson). Donald Halog, Vice President of Instruction and Learning Services, Delta College, MI

I most appreciated a new way to work! Connie Watson, Instructor of Psychology, Delta College, MI

The learning and the people. Jim Still, Chair, Health and Wellness Division, Delta College MI

I was happy that there was no rank in this process and the connection with all the participants. Betty Lopez, Office Professional, Multicultural Office, Delta College, MI

A chance to work with people from my college. Our conversation with Nancy (Stetson) at lunch. I want to bring this positive attitude, from the classroom to college politics. Cheryl Wilcox, Instructor, Diablo Valley College, CA

I most appreciated: Everything. The opportunity to share and learn together. The model and case studies. Wendy Waidson, Employee Development Assistant, Douglas Community College, BC, Canada

The participatory nature. The way the group came together. The friendship shown. Dennis Kennett, Director, Instructional Technology, East Central College, MO

Trainers' (Charles Miller and Nancy Stetson) knowledge, friendliness, accessibility; lovely folks, thanks! That it was a small, manageable size for the overall group. Promptness. Great group of people. Becoming more open to a whole new way to view myself as a teacher, director, parent, partner. Sue Peters, English Instructor, Student Success Coordinator, East Central College, MO

I most appreciated learning about AI and how to use it! Loved the experiential component. I thoroughly enjoyed myself these past four days! What energy was gleaned from the group. The nurturing was great. I enjoyed the diverse activities throughout the times. Sandra Brubaker, Associate Vice President for Student Development and Enrollment Management, Edison Community College, OH

Great content/process combo…you (Charles Miller and Nancy Stetson) did great! Again! Mike McHargue, Provocateur Emeritus, Foothill College, CA

Appreciate the seamless way you (Kina Mallard and Charles Miller) built up our knowledge base; how you continually reviewed until we reached a higher level of competence than I thought possible. You were great! Beverly Hendrix, Director of Diversity & Global Initiatives, Frederick Community College, MD

I most appreciated the life-force energy modeled by the facilitators (Kina Mallard and Charles Miller). The opportunities for co-creating with other learners and working in collaboration to apply new learning. The opportunity to explore new paradigms in a safe environment. The manual, book, resource materials. Thank you! You modeled an excellent balance between structure and freedom. Lailani Johnson, Director, DO IT Center, Front Range Community College, CO

I most appreciated Rich (Henry's) vulnerability and generosity of spirit; and teachable humility. I felt inspired and I know I can only view my world in a new light and for that I am truly grateful. The training was a beautiful balance of theory, interaction, fun, emotion, reflection, process, video and fun. You (Rich Henry and Kina Mallard) rock! Anne-Marie McAllister, Workplace Learning and Development, Georgian College, ON, Canada

What an honor to meet you (Charles Miller and Nancy Stetson) and spend four wonderful days together. Deborah Krumtinger, Coordinator of Training and Employee Development, Glendale Community College, AZ

I most appreciated the clarity, the organization, the generosity. I'm so appreciative! Lilli Rosenberg, Doctoral student, Gonzaga University, WA

General attitude of finding the best and where we want to go. Kathleen Schrader, Director, Regional Health Occupations Resource Center, Hartnell College, CA

The design worked: highly interactive, experiential and the structure to reflect. Morgan Zantua, Special Projects/Consultant Trainer, Center for Learning Connections, Highline Community College, WA

I really enjoyed all activities: interaction, story telling, different perspectives, games. Stela Rajic, Human Resource Assistant, Highline Community College, WA

I most appreciated how what you (Doug Kerr and Nancy Stetson) did and what you taught and how you taught were all in synch. I think your skills are great and your style of leadership is so suited to this. But mostly your selflessness in letting the process belong to everyone is just amazing! Mickey Reed, Program Director, Housatonic Community College, CT

I most appreciated peers (and) facilitators (Charles Miller and Nancy Stetson). Zachary Hodges, President, Houston Community College, Northwest Campus, TX

The interactive nature of (the training). Maya Durnovo, Dean of Workforce Development, Houston Community College, Northwest Campus, TX

High energy--kept us going; modeling of principles; thorough coverage of AI; new approach learned for positive change; offer of continued support as we solo. Good job! Connie Stone, Director of Employee Learning and Organization Development, Houston Community College System, TX

Interaction with other community college members and hearing their stories and dreams. Thank you (Charles Miller and Nancy Stetson) for sharing your time, talents and passion for this subject. Debbie Sharp, Organization Development Specialist, Houston Community College System, TX

Flexible, sensitive facilitators (Rich Henry and Kina Mallard). Kept us focused in spite of our tendencies to do otherwise. Anne Harper, Professor, Professional Development Consultant, Humber College, ON, Canada

Process time on positive thinking, and a solid structure to deliver something I so believe in and it works! Thank you (Lane Glenn and Nancy Stetson) for being "passionate" about your work--but more importantly that you live and breathe and model Appreciative Inquiry through life! Mary Belknap, Teacher Education Coordinator, Jackson Community College, MI

It reinforced and opened me up to a 'whole' I have lost sight of. You (Lane Glenn and Nancy Stetson) did a super job…I think it came together in this last few minutes. Jim Scott, Professor, Jackson Community College, MI

I most appreciated: Getting clarity of AI process and how to move forward from a position of strength; the facilitators (Charles Miller and Nancy Stetson). Linda Coyle, Chief Operating Officer, Kwantlen Foundation and Vice President, Ventures, Kwantlen University College, BC, Canada

The enthusiasm of Nancy (Stetson) and Charles (Miller), and their energy around the AI process. Nancy and Charles operate in the AI framework and model as they move us through the learning process. You are incredibly honorable, caring, humble people whom I bless profoundly as you continue on in your journey. Barbara Melnyk, Executive Assistant, Kwantlen University College, BC, Canada

I most appreciated the power of story telling and focusing on the positive. Took some conditioning to get there. Excellent interactive facilitator (Charles Miller and Nancy Stetson) style--really enjoyed it. Harprett Bachra, Training and Partnerships Development, Kwantlen University College, BC, Canada

…the stories from everyone, the different views, the community we created. Sonda Strom-Larson, Executive Assistant, Lake Superior College, MN

Your experience with AI process as well as with facilitation and training. You (Charles Miller and Nancy Stetson) got us through a load of material, processes. Sensitively and intelligently dealt with individual concerns/questions. Great grounding in AI from various points of view. Ken Pawlak, Employee Development Coordinator, Langara College, BC, Canada

I most appreciated the positive and knowledgeable facilitators (Charles Miller and Nancy Stetson); positive participants; interactive exercises; handouts. Judith Berry, Dean, Business, Media and Information Technologies, Lansing Community College, MI

Presentation materials were prepared for multiple learning styles. Attitude and knowledge of presenters (Charles Miller and Nancy Stetson). Jack Bergeron, Director of Academic Affairs, Lansing Community College, MI

Just after the first couple of days, I began to feel more alive because I changed my lens. I started to look at things differently. Linda Goodman, Hospitality Academic Team Leader, Lansing Community College, MI

The emphasis on the positive, positive, positive. You (Charles Miller and Nancy Stetson) were great and you modeled much of what you taught. Stephen Appiah-Padi, Director of Multicultural Center, Lansing Community College, MI

This was at the level of facilitator training, not just experiencing AI. This quadrupled the value to me as a facilitator and for my organization. Thank you so much for sharing and giving so much these four days. Adrian Bass, Director, Capital Quality Initiative, Lansing Community College, MI

The ability to freely talk to my colleagues and truly "hear" what they had to say. Well done! You made the concepts easy to understand. Radecka Appiah-Padi, Director, Instructor and Learning Support, Business, Media, and Information Technologies (BMIT) Division, Lansing Community College, MI

The cooperation of co-workers. Lynne Wilson, Lansing Community College, MI

I appreciated learning the AI approach; the David Cooperrider videos. Mike Michaelson, Lansing Community College, MI

The promises were all delivered--there was just the right timing, structure and content (and I know how hard that is to deliver!) Thanks for bringing this to us; we really needed it! Connie Peterson, Professor, Lansing Community College, MI

The patience of the presenters (Charles Miller and Nancy Stetson). The information provided and the many suggested websites and reading information sources. Good job. Enjoyed it all, especially Wheatley film. Loved the circle (outside) demo. Marilyn Skinner Britt, Ph.D., Chair, Visual Arts and Media Department, Lansing Community College, MI

I most appreciated that it was hosted here on campus. Enjoyed having you (Charles Miller and Nancy Stetson) with us! Beckie Beard, Director, Purchasing and Materials Management, Lansing Community College, MI

Awesome: lyrics, melody, context. Appreciate the elegance! Thank you for being… John Victory, Adaptive Designer, Lansing Community College, MI

Highlights were hearing each other's stories, reviewing the 5Ds, Wheatley's work and the new sciences, Cooperrider's work. Overall, varied presentation, well-thought-out four days. I appreciate your ability to share this work, specifically with the community college population. Patty Schmolze, Staff and Organizational Development, Los Angeles City College, CA

Good combination of content and process, honoring all learning styles. Theory. Thank you; you (Charles Miller and Nancy Stetson) are amazing. Emily Weinacker, Coordinator of Employee and Organizational Learning, Maricopa Community Colleges, AZ

I most appreciated the opportunity to share ideas with many creative, intelligent, and passionate individuals. The way each group was allowed to construct its own meaning. Great job of maintaining enthusiasm and positive outlook! Eric Leshinski, Instructional Designer, Maricopa Community Colleges, AZ

…group energy. Monica Reilly, Dean, The Michener Institute for Applied Health Sciences, ON, Canada

…both Appreciative Inquiry and flexible facilitation. You (Rich Henry and Kina Mallard) worked together beautifully for two people who got together for first time. Rosemarie Peikes, Manager, Training and Development, The Michener Institute for Applied Health Sciences, ON, Canada

I most appreciated the philosophical perspective; the Bushe Appreciative Process, the excellent resources, books, videos, binder, etc., and the presenters (Charles Miller and Nancy Stetson). Thank you! Inajane Nicklas, Dean of Humanities, Moorpark College, CA

The people, the materials, the variety. Thanks (Rich Henry and Kina Mallard) for your hard work and your willingness to be flexible and authentic. Anne Scrimger, Faculty Development Consultant, Mount Royal College, AB, Canada

The organization of the material presented; hands-on experience; meeting others interested in learning more and improving themselves; the energy of Nancy (Stetson) and Charles (Miller). Thank you. What you have shared has left a strong imprint. Luisa Howell, Spanish Professor, Mt. San Antonio College, CA

The patience with our questions; great handouts and program content and flow; openness to share materials. Thanks so much, Charles (Miller) and Nancy (Stetson); I respect so much your dedication to 'the work.' Bless you both! Dick Ryerson, Director of Staff and Organizational Learning (retiring), Mt. San Antonio College, CA

I most appreciated networking and getting valuable input on the process of AI from a diverse, positive group of educators. Thank you! Dione Carter, Director of Staff and Organizational Learning (incoming), Mt. San Antonio College, CA

The resources and open hearing; enthusiasm for the AI process; the background and experience of the participants; the well organized four-day workshop; the substantive theoretical base of AI and the opportunity to learn about it. I very much appreciated your support and generosity. Valerie Grabove, Professional Development Consultant, Niagara College, ON, Canada

The opportunity to think about possibilities. Sheryl Johns, Manager, Niagara College, ON, Canada

The openness/invitation from the facilitators and group members to stay connected, ask questions by email, etc. Thank you for your stories. Michelle Hume, Counselor, North Island College, BC, Canada

I most appreciated the information, processes, and Nancy (Stetson) and Charles (Miller's) commitment to us as learners. I also appreciated the tools to take away with me and use in the most practical way on an ongoing basis and the ability to take what might be a negative situation and work in a positive way immediately...[And, after returning to work], thanks so much for a great week. I've had the opportunity to do some "tiny" inquiries since returning. Love the way that works. Coby Romaniuk, Director, Student Services, North Island College, BC, Canada

I really appreciated the positive people in the group that created a nurturing environment. Karen Johnson, Student Trustee, North Orange Community College District, CA

The open-endedness of it; the willingness to take a complete novice and explain AI to me in a number of different ways. Thanks. Double thanks. Triple thanks. Lynda Gunderson, OAP Instructor, SCE, North Orange Community College District, CA

Thank you. This has been a significant experience. You (Charles Miller and Nancy Stetson) exemplify what you preach! Rosalyn King, Professor of Psychology and Chair, Center for Teaching Excellence, Northern Virginia Region, Northern Virginia Community College

Spirit-lifting experience! Practical application. Betty Young, President, Northwest State Community College, OH

The overall positive atmosphere and ability to ask questions and share thoughts so very openly. Kathy Soards, Director of Finance, Northwest State Community College, OH

Opened up ideas of untapped application. Made me realize again that those tough times are or can be real potential periods of growth. Very energizing! Karen Short, Director of the Licensed Practical Nursing program, Northwest State Community College, OH

I appreciate the content most of all, but also the open 'structure' of the workshop. Donna Ashcraft, English Faculty, Northland Pioneer College, AZ

I want to thank both of you (Nancy Stetson and Charles Miller) for modeling excellent facilitator skills. I truly enjoyed the training and I am looking forward to becoming a certified facilitator in AI. You are truly (I know I've already used this word before, but it comes from deep inside me) wonderful people and I appreciate your sincerity and the kindness you shared with all of us. I think about AI daily and I'm attempting to reframe my thinking on a daily basis. As you can imagine, it can be difficult at times when you work with others who are unaware of the power of positive thinking and appreciation for what we do and can do. I look forward to sharing my stories with you and others as we continue the voyage with AI. The best of luck with your future trainings and I look forward to hearing from you and others. Sharon L. Blackman, President, Auburn Hills Campus, Oakland Community College, MI

I most appreciated the opportunity to learn a formal structure for spreading a philosophy of positive change that has always been important to me. Lane Glenn, Dean, Auburn Hills Campus, Oakland Community College, MI

The energy of the facilitators (Lane Glenn and Nancy Stetson) and the group. Nancy's passion for this work is inspiring! I deeply appreciated your gift of time, of yourselves. Your willingness to give of yourselves made this a wonderful experience. Mary Ann McGee, Counselor, Farmington Hills Campus, Oakland Community College, MI

I appreciated the content and possibilities it presents. The typed list of process from Day Four review. Imagene Bailey, Counselor, Farmington Hills Campus, Oakland Community College, MI

The energy of the presenters (Lane Glenn and Nancy Stetson). Jim Crawford, Director of the Center for Innovation and Leadership, Ohio University Southern, OH

The patient approach you (Lane Glenn and Nancy Stetson) took in introducing the material. Great job! Roger Haley, Co-director, Training Solutions, Ohio University Southern, OH

The opportunity to learn with others. To get some skills that I can use to do what I know is in my heart. Keep spreading this. Joanne Schultz, Executive Dean, Business Services, Ohlone College, CA

I liked the energy of the group, the excellent plans of the presenters (Rich Henry and Nancy Stetson), and their engagement. Tom Cameron, English Professor & Faculty Lead, Center for Teaching and Learning, Olympic College, WA

The way the training modeled what we will have to do to be Appreciative Inquiry facilitators. Sandy Lindoerfer, Dean of Human Resources, Pasadena City College, CA

Thanks again for the AIFT; it really was a remarkable learning experience. Vicki Suter, Doctoral Student, Graduate School of Education and Psychology, Pepperdine University

I most appreciated the content of the material. This workshop training session modeled good teaching behavior, was exciting, interesting, and just superb. It is the best piece of work that I have seen you both (Charles Miller and Nancy Stetson) do. Your excitement about the topic was evident all the way through the training in ways that other topics (which you are recognized gurus on) have not had. Keep doing this and take a three-month sabbatical, but do at least six training sessions a year. You are too good and too valuable a resource to lose! Judy Walters, Senior Vice Chancellor, Educational Services, Peralta Community Colleges, CA

I most appreciated the opportunity to practice more, and the meeting and sharing with others. Ann Elliott, Staff Development Officer, Peralta Community Colleges, CA

I appreciated working with teams. Jesse Mireles, Executive Assistant to the President, Phoenix College, AZ

Your (Charles Miller and Nancy Stetson's) dedication to the topic is very apparent and your passion shines through. Jesse Garcia, Training Coordinator, Phoenix College, AZ

I most appreciated the openness to ideas that didn't always fit. Maggie Aldrich, Director of Organizational and Professional Development, Pima Community College, AZ

Well designed, with expert presentation (Charles Miller and Nancy Stetson). John Sneed, Director of Distance Education, Portland Community College, OR

Nancy (Stetson) and Charles (Miller's) vision, chutzpah, and doing of this work. It has been a long-needed breath of fresh air and professional rejuvenation for me. Teresiana Zurita, Educational Support Faculty, Counselor, Pima Community College, AZ

The people and what they all brought into this week. Well done! Peter Usinger, Director of Institutional Research, Polk Community College, FL

…the positive climate (Rich Henry and Kina Mallard) and critical thinking for application and implementation. Lucille McLeod, Staff Development Coordinator, Red River College, MB, Canada

I appreciate learning how to have a new perspective and how valuable the interviews can be used to make a difference in the organization. I think the information shared was very valuable! Christine Aldrich, CalWORKS Coordinator/Counselor, Rio Hondo College, CA

A new way of looking at difficult issues. A way of re-framing. Gail Chabran, Dean of Communications and Languages, Rio Hondo College, CA

The ability of the facilitators (Charles Miller and Nancy Stetson) to manage such a large group. Your peaceful techniques were wonderful and you are adept, to say the least, at keeping the gang on track. Love you guys! Ann Doty, Outcomes Assessment Specialist, Riverside City College, CA

I most appreciated: Absence of pretense. The presence of openness and honesty. Your continuous positive energy is great (Charles Miller and Nancy Stetson). Joy A. Rupp, Executive Director, Human Resource Development, Rose State College, OK

I want to thank you (Charles Miller and Nancy Stetson) for a terrific four days. You are both so skilled! I learned as much from what you did as from what you said. Kim Gunning, Associate Faculty, Royal Roads University, BC, Canada

The opportunity to practice first-hand. Reinforce through practice each time helps bring additional insights. Your modeling (Charles Miller and Nancy Stetson) is truly inspirational! Jerilyn Chuman, Dean, Counseling and Special Programs, Saddleback College, CA

Refreshing, exciting, anxious to apply to my world. Marsha Bonds, Senior Project Associate, St. Louis Community College, MO

The process, the content, the participants. It was so great to be a 'learner' again; reminds me that I do love to learn. You guys (Charles Miller and Nancy Stetson) are hysterical! Keep doing more of what you do! Kathy Petroff, Manager of Campus Life, St. Louis Community College, MO

Great examples, analogies. Time for group reflection. Bravo! My life is and will be much richer because of you (Charles Miller and Nancy Stetson). Diane Savoca, Coordinator of Student Transition, St. Louis Community College, MO

Your passion (Charles Miller and Nancy Stetson) served to inspire me to work on implementation. I appreciate the great ideas from colleagues! Kay Weiss, Coordinator of Professional and Organizational Development, San Bernardino Valley College, CA; and President, National Council for Staff, Program, and Organizational Development

I appreciated that we could speak freely with the agreement that what is said in the room stays in the room. I would like my organization to train all the staff on AI. Evia Briggs Moore, Director of Library Services, San Joaquin Delta College, CA

I have a clear understanding of how the process can and should be used. I appreciated the respect you (Charles Miller and Nancy Stetson) showed for everyone. Hazel Hill, Dean of Workforce and Economic Development, San Joaquin Delta College, CA

I appreciated the affirmation of the positive and using it for change. Great job! Got me thinking, challenged me, stretched my imagination. Dan Baker, Counselor, San Joaquin Delta College, CA

I appreciated the interview segments which brought me back in contact with self appreciation. Duane Wright, Instructor, San Joaquin Delta College, CA

Better understanding of new science/learning. Supporting the process. Nice job, well done. Evident you (Charles Miller and Nancy Stetson) are experienced facilitators--or you've learned to fake it very well! Dean Danielson, Instructor, San Joaquin Delta College, CA

I appreciated time for contemplative thought. Catherine Mooney, Registrar, San Joaquin Delta College, CA

I appreciated the opportunity to question the thoughts I was having and find the inroads to continuing AI at Delta. Thank you! Lynn Welch, Professional Development Instructor, San Joaquin Delta College, CA

I appreciated that I will be able to apply this information to myself personally and professionally. James Forte, Administrative Assistant, San Joaquin Delta College, CA

The opportunity to expand and grow ideas. Thank you for a job well done. You (Charles Miller and Nancy Stetson) are experts in the field, approachable, skilled presenters. Paul Kuehn, Division Chair, San Joaquin Delta College, CA

I appreciated the flexibility and positive approach. Great job! Kim Myers, Vice President, Human Resources and Employee Relations, San Joaquin Delta College, CA

The openness of the group to accept this model and share their experiences. I enjoyed this experience. Kim Mompean, Academic Advisor, San Joaquin Delta College, CA

Great people in workshop. Outstanding teaching: pace, variety, materials. Thanks for giving us so much of yourselves, Nancy (Stetson) and Charles (Miller). You are both models of outstanding teachers--that's probably the best short class I've ever attended. Alan Hitt, Senior Analyst, Information Services, San Joaquin Delta College, CA

I most appreciated the opportunity to experience and practice the process. You (Charles Miller and Nancy Stetson) are terrific! Kathy Hart, Dean, Planning, Research and Regional Education, San Joaquin Delta College, CA

Thank you (Charles Miller and Nancy Stetson) for the commitment. Jerry McLean, Accounting Manager, San Joaquin Delta College, CA

I most appreciated the blend between theory, practice, and reporting back. This was definitely a shared process of each facilitator sharing information and the participants' participation. Thank you. Heather Dodge, Division Secretary, San Joaquin Delta College, CA

I most appreciated the model--I love this system. Thank you for welcoming any and all comments with openness. Carol Hatch, Coordinator, Foster Care/ILP, San Joaquin Delta College, CA

Meeting people from other colleges and also getting to know more about people from my own organization. I think it was great to have all levels: students, faculty, classified, administrators and CEO. Thank you (Charles Miller and Nancy Stetson) for being there in the background, not trying to force us to talk. You just made it easy for me to participate without being forced. Amal Elayyan, Library Technician, San Joaquin Delta College, CA

Trainers' (Charles Miller and Nancy Stetson's) positive regard for the participants and the process. Thank you for acting on your commitment.
Jack Saunders, Articulation Officer, San Joaquin Delta College, CA

I enjoyed the facilitators (Charles Miller and Nancy Stetson). I appreciate the process, that is, the delivery system. I liked the bonding and feeling I received from each and every person. You are great people. Very spiritual. Pedro Ramirez, English Professor, San Joaquin Delta College, CA

It took every minute of the workshop for me to internalize what I needed. Good blessings. Diane Oren, Instructor, San Joaquin Delta College, CA

A positive shot in the arm and new tools to use. Janice Takahashi, Counselor, San Joaquin Delta College, CA

You two (Charles Miller and Nancy Stetson) are God's gift. Dee Brown, Counselor, San Joaquin Delta College, CA

I appreciated the new positive focus of the training. Thank you (Charles Miller and Nancy Stetson) for your gentle, yet clear guidance. You made the training process meaningful. I loved the exercises, especially the 'invisible' triangle. Marcia Johnson-Lawson, Outreach Advisor, San Joaquin Delta College, CA

The concepts and opportunity. I learned that I could do this and to trust the process. Sherry Young, Program Manager, CalWorks, San Joaquin Delta College, CA

I most appreciated the warmth, openness; a caring learning environment; excellent materials; opportunity to sustain network. (I) learned masses by watching you (Doug Kerr and Nancy Stetson) facilitate. Nancy Cooper, Lead Specialist, Scottish Further Education Unit, Stirling, Scotland

I most appreciated the honesty, fun, learning. Great environment for learning (Rich Henry and Kina Mallard). Catherine Drea, Director, Seneca College, ON, Canada

Very committed presenters (Charles Miller and Nancy Stetson). Honest - open membership of the group. Practicality of the information to my everyday life as well as at my college. Keep spreading the word; thanks for your energy, dedication. I would endorse AI training for my institution. Kim Manderbach, Dean of Enrollment and Student Services, South Seattle Community College, WA

I most appreciated the openness of group members to share experiences. Thank you for keeping us excited and engaged in AI experiences. Wanda Spratt, Dean, Nursing/Allied Health Division
South Texas Community College, TX

Excellent presentations. Great session. Well worth the investment of time and resources. Shirley A. Reed, President, South Texas Community College, TX

…how to use this at our college. I appreciate your use of active learning. Great job! Jean Swartz, Dean, Developmental Studies, South Texas Community College, TX

I most appreciated networking, actual participation in activities. Thanks for a great experience. Your passion is evident. This was a great investment! I'd like to thank both you (Charles Miller) and Nancy (Stetson) for a wonderful experience. We are very excited about utilizing AI here at South Texas Community College. Your sessions were all excellent. We will keep you posted as we progress on our journey to change the way we do business at STCC. Luzelma Canales, Director of Accountability and Management Services, South Texas Community College, TX

The way the material was presented. The AI system is a very good tool to solve problems. Mohamed Werfelli, Math Instructor, South Texas Community College, TX

Sharing the AI process. Great job and thank you! Rebecca L. Silva, Department Chair, Radiologic Technology, South Texas Community College, TX

Meeting such wonderful people and learning from their diverse perspectives. This training really helped me do some inner evaluation/valuation. Nicole Roades, Director, Southern State Community College, OH

It allowed me to see new possibilities and to be more creative. You are doing a wonderful thing. Irma Alvarez, Dean, School of Business and Information Systems, Southwestern College, CA

I appreciated the commitment and passion of the presenters (Charles Miller and Nancy Stetson). Good job. Jimmie Sasaki, Parent Involvement Program Specialist, Stockton Unified School District, CA

I appreciated being able to work with my staff colleagues in a way that was so positive and enervating. We have been running on empty for awhile and desperately needed a refill. Mil gracias. Katarin Jurich, Assistant Director of Curriculum, Stockton Unified School District, CA

Information on Appreciative Inquiry. Step-by-step guidelines--the framework. The follow-up support you have offered and at no cost to us. Positive feedbacks. Training materials. Thank you for all the information shared with us and your (Charles Miller and Nancy Stetson's) dedication to the cause. Betty Chan, Language Development Specialist, Stockton Unified School District, CA

I appreciated the knowledge and professionalism of the presenters (Charles Miller and Nancy Stetson). Thank you for reminding me that I am a "touchy feely" person and that's a good thing. Lisa Roldan, Language Development Specialist, Stockton Unified School District.

I most appreciated the quality, intensity and collegiality; the wonderful opportunity for my colleagues to talk with me and I with them, in a way I've not had before; the opportunity to meet people not only from Connecticut but the world. Susan Dantino, Associate Dean of Planning, Tunxis Community College, CT

The facilitators (Doug Kerr and Nancy Stetson) were so quick on their feet in managing the group. Again, I'm impressed with the high level of skills. Christine Gotowka, Professor of Possibilities, Tunxis Community College, CT

I most appreciated the insight, techniques and opportunity to practice them. Andre Blaszcznski, Professor, Economics and Business, Tunxis Community College, CT

I most appreciated: The opportunity for everyone to listen and talk and give input. Relaxed atmosphere. If you want a great new way to help your faculty look at growth and development in a positive way, I highly recommend the AIFT. Appreciative Inquiry is a proven tool and dynamic process that inspires action for positive change at individual, group and institution levels. This workshop has completely changed the way I think about faculty development.
Kina Mallard, Department Chair, Communication Arts, Union University, TN

Thank you once more for an excellent week, personally as well as professionally. Jean Kreis, EDUCAUSE Fellow, University of Arizona, AZ

The people. I appreciated the behavior modeled by the facilitators (Charles Miller and Nancy Stetson). Leslie Nady, Personnel, University of Nevada, NV

I was able to find the path to improving my institution by using positive approaches. We've come through a very negative, trying three years in our history, and we're ready for a new way of thinking! Beth Miller, Executive Director, University of New Mexico, Gallup Campus, NM

Making authentic relationships. Beginning the Ai journey. Inspiring workshop! Pat Combs, Information Support Supervisor, University of North Carolina, Greensboro Campus, NC

Interactivity, discussions, participants were awesome. Carol Anne Kozik, Nursing Education Specialist, Upstate Medical University, NY

I most appreciated that it exists at all! Keep going on. The videos were particularly well chosen!! Mary Pat Huxley, Director, Biological Technologies, Ventura College, CA

Thank you so much for all the help. I have shared many of the great and exciting things I learned last week. I look forward to using AI many times...Thanks again! David Matlock, Director of Admissions, Records & Financial Aid, Virginia Highlands Community College, VA

 

This is a master class taught by master teachers (Charles Miller and Nancy Stetson) who role model the attitude, behaviors and processes of AI. Bring a team and be prepared for changes. People need to commit to the full four days. Judy Walters, President, Vista Community College, CA

I most appreciated the process to come up with something that I can try with my staff. Good information and very detailed preparation that makes the workshop a success. Hermia Yam, Dean of Student Support Services, Vista Community College, CA

Experiencing an appreciative environment and getting to know other participants. Laura Jasper, Dean, Instructional Operations, Wisconsin Indianhead Technical College, WI

I appreciated: the connections, interactions, and "test driving" the process; learning from others through stories, interviews and general questions throughout the week. Great teamwork (of Doug Kerr and Nancy Stetson); the blend of complementary personalities was spectacular. Kim Pearson, Public Relations Representative, Wisconsin Indianhead Technical College, WI

Governmental organizations

 

The (AI) session (I co-facilitated with Steve Chambers) was a great success - incredible to me, not a single nay-sayer! Thanks for the excellent training - we were better prepared than could be expected." John M. Tomkovich, Jr.  Space and Missile Defense Battle Lab

Peterson AFB, CO
Variety in presentations/activities. Fun!!! Fantastic energy, variety, heart and clarity. I appreciate your commitment to the process and the group. Thank you. Nancy (Stetson), thank you for your delightful joyful laugh--it's a pleasure to hear! Beth Allen, Communications Consultant, City of Mississauga, ON, Canada

I most appreciated taking time to answer questions. This is an excellent process--a refreshing change from the traditional. Great work--very inspirational. Denise Tambellini-Abraham, Manager, Special Projects, City of Richmond, BC, Canada

Both facilitators (Charles Miller and Nancy Stetson) had an easy way about them; made me want to stay and hear what they had to say. Keep up the good work. I will try to get you to do this training in Nova Scotia. Paul Schwartz, Manager, Department of Environment and Labor, NS, Canada

I most appreciated: Many things! I was so impressed with how Kina (Mallard) and Charles (Miller) facilitated each day, keeping us dancing between content, experience, and application. I appreciate their superb facilitation skills. Thank you so much for your hard work, energy, and generosity in this process! Diane Cheatwood, Training Specialist, Department of Labor and Employment, Denver, CO

Working with others throughout the process; energizing atmosphere; started and ended on time. Though it has been a long four days, I have learned so much. I even called my CEO yesterday to thank her for asking me to attend. Linda Oman, Manager of Performance Improvement and Risk Management, Henry County Hospital, OH

I most appreciated the energy/passion to believe. Thanks (Lane Glenn and Nancy Stetson) for your energy and belief in the process. Deb Brown, Chief Patient Services Officer, Henry County Hospital, OH

Nonprofit organizations

I have to say that AI has transformed my life.  I'm usually skeptical of the depth and longevity of change, but this process isn't just about change on the macro level.  For me, the most amazing thing is the way it changes persons...their thinking and way of being and how they view the world and their work.  I'm grateful for your (Nancy Stetson's) modeling and sharing of the process and way of life.  From my perspective, AI can be thought of as a spiritual practice.  Any way, you're awesome and I appreciate your leadership and zip and joy.  Thank you for a wonderful training and for the possibilities that your life opened for mine.  God bless. Reverend Vicki Hammel, United Church of Christ, Subury MA

Very well constructed curriculum. I also appreciated meeting amazing people. Sue Clement, Manager, Imagine Humane, ASPCA, WA

Well organized, many small group discussions. Fourth Day morning session was really helpful. Great job! See you guys (Lane Glenn and Nancy Stetson) in Japan! Masataka Uo, Japan International Cooperation Agency, OH

I most appreciated the energy of the leaders (Charles Miller and Nancy Stetson). You flow back and forth so smoothly, wonderful to watch. Marlene Ruiz, Director of Education and Consulting, Kaiser Permanente, CA

I most appreciated the participants, the unflinchingly positive attitude of Doug (Kerr) and Nancy (Stetson); the opportunity to learn, reflect on our process; the amazing potential and joy of AI. You are amazing. Thank you for holding the space--both here and in the world--for love, hope, joy and possibility. Vicki Hammel, Reverend, United Church of Christ, MA