Conversations Worth Having Trainer Certification

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March 14 at 9:00 am to March 15 at 3:00 pm EDT - Virtual Event

Empower your future with the Conversations Worth Having trainer certification course. Attend Day 1 for certification in Conversations Worth Having and attend Day 1 and 2 to pursue dual certification in Conversations Worth Having and Strategic Conversations.


DAY 1 - Conversations Worth Having (CWH) Certification

DAY 2 - Strategic Conversations  for Dual Certification

March 14, 2024

March 15, 2024

6:00am-12:00pm PT

9:00am-3:00pm ET

6:00am-12:00pm PT

9:00am-3:00pm EDT


Communication remains one of the top issues for employees in most organizations. Conversations Worth Having trainer certification gives you the ability to positively affect people’s lives by significantly improving communication within organizations. As a CWH trainer, you will have the tools and skills to offer both virtual and on-site Conversation Bootcamp trainings. The certification program is designed to ensure that as a trainer, you will be confident and effective. Trainers must complete the 2-day Conversation Bootcamps on Conversations Worth Having and Strategic Conversations prior to attending the 2-day CWH training for trainers.

CWH certification is an intensive, experiential learning opportunity that combines the theory, practice, and research of Appreciative Inquiry, positive psychology, and neuroscience to support the kind of communication that fuels productivity and meaningful engagement any time, any where, and in any situation. Certification requires successful completion of the 2-day CWH training for trainers’ program, an online final evaluation process, and acceptance of a professional project.


You have two CWH Certification options to choose from: CWH Certification or CWH Dual Certification. CWH Certifications endorse you to officially provide the Conversations Worth Having Bootcamps in part or whole.

Young professional man smiling and holding a coffee cup, in an online conversation worth having certification course

Come prepared to deepen your ability to foster conversations worth having, expand your creative thinking about how to use the materials, and work with others to design delivery of the materials to serve your clients, organization, or community. Participants will receive an email a week prior to the event containing additional training information, Zoom links, and links to resources.

Prerequisite: successful completion of the Conversation Bootcamp.

Duration: 1-day, 6-hour intensive training delivered virtually consisting of instruction and applied practice.

Smiling woman sitting at a table in a wheelchair learning on a laptop as she participates in the Conversations Worth Having Dual Certification course.

Come prepared to deepen your understanding, think creatively, and work with others to design delivery of the materials to serve your clients, organization, and community. Participants will receive an email a week prior to the event containing additional training information, Zoom links, and links to resources.

Prerequisites: successful completion of the Conversation Bootcamp and Strategic Conversations Bootcamp.

Duration: 2-day intensive training delivered virtually; each day consists of 6 hours of instruction and applied practice.


  • Develop practical instructional design skills and confidence plus the critical skills to facilitate learning and ensure retention.
  • Use the training slides, manuals, and other materials to enhance the learning experience for participants.
  • Become effective at facilitating and using case studies, activities, exercises, videos, and slides to support participant learning.
  • Design workshops and/or integrate the bootcamp materials into your current work.
  • Develop skills at having conversations that help yourself and others thrive and create environments that impact well-being.
  • Improve your communication skills for turning conflict and problems into conversations worth having.


Certified trainers will have everything they need to begin to implement Conversation Bootcamps and teach Conversations Worth Having. Trainers may list their profile on the Conversations Worth Having Training website. They will also have on-line access to the latest training materials. These materials include:

Manuals for the Conversations Bootcamp or Strategic Conversations Bootcamp or both if seeking dual certification
Training PowerPoint slides and example detailed agendas
Facilitator/Trainer Skills Workbook and PowerPoint slides
Case studies, stories, journal articles, video clips, and activities
Deck of generative question cards
Marketing materials
Participation in CWHConnect calls and retreats (a community of practice for trainers)
Ability to co-brand materials and co-create other produces with the CWH community

In addition, certified trainers will receive their SOAR profile. This profile helps you understand your natural capacity for strategic thinking, planning, and leading.


This certification course is designed for practitioners, trainers, and leaders driving positive change within organizations and communities, with teams, and with individuals, including:

Managers and leaders
Training and development practitioners
Human resource professionals
Organization development professionals
Talent management practitioners
Internal and external consultants
Teachers, school counselors, and principals


For Conversations Worth Having (CWH) Certification: Bootcamp 1 – Conversation Bootcamp

For CWH & Strategic Conversations Dual Certification: Bootcamps 1 and 2 – Conversation Bootcamp and Strategic Conversations


Training includes one year of on-line access to the latest training materials, Trainer Workbook, listing on our website, and quarterly CWH trainer calls. Additional coaching is available.


Live Conversations Worth Having trainer certification events will be delivered and recorded using Zoom. You can participate in these live events using any device: computer, tablet, or mobile. Please participate using the dial-in method you feel most comfortable with. You will receive the meeting login information from your trainers in two separate emails. The first email will be sent two weeks prior to the event; the second to be sent the day before the course starts.


Conversations Worth Having logo consists of two speech bubbles overlapping one another with the acronym CWH written which stands for Conversations Worth Having.

Event Registration

Select the number of individuals that will be attending.

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Registration Includes

  • 1 or 2 days (for dual certification) of intensive training delivered virtually; each day consists of 6 hours of instruction and applied practice.
  • All course materials and recommended resources.

AI Practitioners

Cheri Torres understands that relational dynamics inform any group or organization endeavor; therefore, she works with leaders and teams to co-create positive, strength-based relationships capable of achieving extraordinary outcomes. She emphasizes excellence and success as an evolving target that is best achieved through continuous appreciation and inquiry. Working with Cheri means learning to use a simple set of tools and practices that generate human connection, positive relational dynamics, broad-based inclusion, creativity, collaborative action, and collective impact.

Cheri also partners with communities and organizations for whole systems change and strategic planning, bringing all stakeholders together for planning, design and collaborative action.  She has worked across all sectors: education, social profit/NGOs, government and corporate, supporting their capacity for learning and innovation, shared leadership, teamwork and collaboration. She has trained thousands of trainers and teachers in the use and practice of Experiential Learning, Appreciative Inquiry and other strength-based practices with a particular focus on leadership development, teamwork, creativity, and collaboration. In addition to North America, she has worked in Mexico, South America, Europe and India. Learn More>

Jackie Stavros’ passion is working with others to discover their strengths, identify opportunities and create a plan with meaningful results for positive change! She is internationally recognized for her creation of SOAR, a positive approach to strategic thinking, planning, and leading that focuses on strengths, opportunities, aspirations and results in strategic conversations. The heart of her work is using Appreciative Inquiry (AI), one of the most popular approaches to positive change – that is bringing out the best in people, their organizations, and communities to fuel conversations worth having that produce meaningful engagement and results. She has presented her research and work in over 25 countries.

Jackie has been integrating strengths-based, whole system practices into her research, teaching, training, coaching, and consulting work to strengthen relationships, impact performance, and create positive change. She works with organizations in leadership development, team-building, and strategic planning. She helps organizations identify and articulate their values, vision, mission, strategy, and strategic initiatives and build collaborative teams and communities for results-oriented action. She has worked across all sectors including for-profit, non-profit, government, and a wide spectrum of industries. Learn More>

Event Cost

Conversations Worth Having (CWH) Certification – $1,295.00

CWH & Strategic Conversations Dual Certification – $1,995.00


Kelly Stewart


Virtual Event