October 23 at 7:00 am to October 24 at 1:00 pm PDT - Virtual Event
Step into a world where conversations spark connection, foster collaboration, and drive meaningful change. The Conversations Worth Having (CWH) Trainer Certification program equips you with the tools, knowledge, and confidence to lead impactful workshops that transform the way individuals and organizations communicate. Whether you’re looking to expand your professional offerings or empower your team, this certification prepares you to teach transformative communication skills and create thriving environments.
CWH TRAINER CERTIFICATION PROGRAM
Transform the way individuals and organizations connect, communicate, and thrive through meaningful conversations. The CWH Trainer Certification program is a dynamic and highly experiential course designed to help you lead impactful workshops that foster authentic dialogue, strengthen relationships, and inspire transformational change.
Grounded in Appreciative Inquiry, positive psychology, and neuroscience, this program empowers you to create environments where people feel heard, valued, and inspired. You’ll gain the tools to address and navigate challenges, invite collaboration, and spark innovative solutions. As a certified CWH Trainer, you’ll play a vital role in cultivating leadership, fostering strong connections, and transforming obstacles into opportunities for meaningful growth.
CWH CERTIFICATION OPTIONS & OVERVIEW
Choose from two certification pathways to align with your goals: SINGLE CWH Certification or DUAL CWH Certification. Both options enable you to officially deliver the Conversations Worth Having Bootcamps, in part or in its entirety, offering the flexibility to tailor your approach to meet a variety of needs.
EXPLORE EACH CERTIFICATION PROGRAM…
Click on the program name below to expand the section and view detailed information, including an overview, learning objectives, prerequisites, and program duration.
SINGLE CWH TRAINER CERTIFICATION OVERVIEW
The Single CWH Trainer Certification program equips you with the tools, insights, and confidence to deliver the transformative Conversation Bootcamp. This program will help you guide individuals, teams, and organizations in mastering intentional communication practices that foster connection, collaboration, and positive change.
As a certified trainer, you will deliver impactful workshops that teach participants two foundational Appreciative Inquiry practices — positive framing and generative questions. These practices will empower participants to craft thoughtful questions, reframe challenges, and deliver meaningful feedback. By applying the tools and techniques from this course, you will facilitate transformative conversations, strengthen relationships, and help others create environments where individuals and organizations can thrive.
LEARNING OBJECTIVES:
After completing the Single CWH Trainer Certification program, you will be equipped to lead transformative workshops, facilitate the Conversation Bootcamp, and empower others to cultivate thriving workplaces and communities. Through this certification, you will develop the skills to:
Through this certification program, you will develop the skills to:
- Deliver the Conversation Bootcamp, guiding participants through its four essential modules designed to enhance communication and foster productive engagement.
- Teach others how to apply Appreciative Inquiry principles to frame workplace challenges, ask generative questions, and unlock creativity and potential.
- Help people reframe challenges, transforming negative or unproductive conversations into conversations worth having using a strengths-based approach.
- Coach individuals and teams in developing the ability to seek, receive, and provide effective feedback, fostering a culture of continuous learning and improvement.
- Guide participants in using mindfulness tools to shift from reactionary communication to intentional dialogue, creating space for meaningful and productive interactions.
PRE-REQUISITE:
To enroll in the Single CWH Trainer Certification course, participants must successfully complete of the Conversation Bootcamp.
DURATION:
The Single CWH Trainer Certification program is a 1-day, 6-hour intensive training consisting of virtual instruction and applied practice.
DUAL CWH TRAINER CERTIFICATION OVERVIEW
The Dual CWH Trainer Certification program equips you with the knowledge, skills, and confidence to deliver both the Conversation Bootcamp and the Strategic Conversations Bootcamp. This certification expands your capacity to lead transformative workshops that enhance communication, cultivate strategic thinking, and empower individuals and teams to navigate change effectively.
As a certified trainer, you will guide participants in mastering two foundational Appreciative Inquiry practices—positive framing and generative questions—to improve workplace conversations, strengthen relationships, and drive meaningful change. In addition, you will learn how to facilitate SOAR strategic conversations, engage stakeholders in whole systems thinking, and apply the Appreciative Inquiry 5-D Cycle to organizational planning and transformation.
LEARNING OBJECTIVES:
In addition to the learning objectives covered in the Single CWH Trainer Certification program, the Dual CWH Trainer Certification further expands your ability to facilitate strategic conversations and whole systems engagement while strengthening your capacity to help individuals, teams, and organizations build stronger relationships, deepen engagement, and create thriving, future-focused workplaces.
After completing this certification program, you will gain the ability to:
Deliver both the Conversation Bootcamp and the Strategic Conversations Bootcamp, guiding participants through essential modules focused on communication, collaboration, and strategic engagement.
- Teach others how to apply Appreciative Inquiry to frame workplace challenges, ask generative questions, and unlock creativity and innovation.
- Facilitate SOAR strategic conversations at any level – individual, team, division, or organization – guiding participants in adopting a strengths-based approach to planning and decision-making.
- Introduce the Appreciative Inquiry 5-D Cycle, demonstrating how it engages whole systems in meaningful and impactful conversations for strategic change.
- Empower teams to embrace whole systems thinking, engaging multiple stakeholders in conversations that drive organizational success.
- Teach effective feedback strategies, cultivating a culture of continuous learning, growth, and engagement.
- Explore and facilitate whole systems engagement processes, including Design Thinking, World Café, and Open Space Technology, to support large-scale collaboration and innovation.
PRE-REQUISITE:
To enroll in the Dual CWH Trainer Certification program, you must have completed both the Conversation Bootcamp and the Strategic Conversations Bootcamp (available live or on-demand).
DURATION:
The Dual CWH Certification Program is a 2-day, 12-hour intensive virtual training, providing hands-on instruction, applied practice, and expert facilitation techniques.
CWH CERTIFICATION DATES & TIMES
SINGLE CERTIFICATION Conversations Worth Having (CWH) Certification | DUAL CERTIFICATION CWH Certification & Strategic Conversations Certification |
Thurs., Oct. 23, 2025 | Thurs. & Fri., Oct. 23-24, 2025 |
7:00am-1:00pm PDT 10:00am-4:00pm EDT | 7:00am-1:00pm PDT 10:00am-4:00pm EDT |
BENEFITS OF CWH CERTIFICATION
Enrolling in the CWH Trainer Certification course provides you with everything you need to confidently teach Conversations Worth Having and facilitate the bootcamps for which you are certified. From comprehensive training materials to ongoing professional support, you’ll gain the tools, resources, and community connections to successfully implement and deliver these transformative programs.
AS A PARTICIPANT:
When you enroll in the CWH Certification course, you gain access to a comprehensive suite of resources designed to support your success. Your registration includes:
- Minimum of one-year (1) access to the latest online training materials.
- CWH Training PowerPoint slides and agendas.
- Participant workbook.
- CWH Study Guide.
- CWH WoJo.
- Case studies, stories, and activities.
- CWH Bootcamp videos.
- Certificate of Completion template.
- CWH marketing and promotional materials.
- Ability to co-brand materials.
- CWHConnect Calls: Community of Practice (connect, share, and learn among CWH trainers).
- Consulting and training referrals.
AS A CERTIFIED CWH TRAINER:
Beyond the benefits of your certification course, becoming a certified CWH trainer unlocks exclusive opportunities to expand your impact, enhance your professional credibility, and connect with a thriving community. You will also enjoy:
- A profile listing on the CWH Institute website.
- Opportunity to work with the CWH Community in ways that may increase professional exposure, credibility, and residual income.
- Opportunity to submit open trainings through The Center for Appreciative Inquiry and CWH Institute website.
- A SOAR profile to help you better understand your natural capacity for strategic thinking, planning, and leading (available to participants enrolled in dual CWH certification for Strategic Conversations).
CERTIFICATION DESIGNED FOR
The CWH Trainer Certification is ideal for professionals from a wide range of industries, including:
- Managers & Program Directors looking to enhance leadership communication, team engagement, and workplace culture.
- Educators & Professors looking to integrate appreciative communication techniques into teaching, advising, and student development.
- Consultants & HR Professionals looking to help organizations cultivate positive workplace relationships and improve team dynamics.
- Healthcare & Wellness Professionals looking to strengthen patient care, interdisciplinary collaboration, and team communication.
- Training & Development Specialists looking to design and deliver engaging, transformative learning experiences.
- Non-Profit & Community Leaders looking to inspire change, mobilize communities, and foster inclusive dialogue.
- Coaches, Counselors & Clinicians looking to support clients in developing strengths-based communication and problem-solving skills.
METHOD OF DELIVERY
Conversations Worth Having Trainer Certification courses are delivered live via Zoom and recorded for later review and continued learning. You can join these interactive sessions from any device—computer, tablet, or mobile—using the connection method that works best for you. Your trainers will email you a week prior to the event with additional program details to ensure you feel prepared, supported, and ready for an engaging and meaningful learning experience.
PROGRAM OFFERED IN COLLABORATION WITH
CWH Certification Trainers
Jackie Stavros’ passion is working with others to discover their strengths, identify opportunities and create a plan with meaningful results for positive change! She is internationally recognized for her creation of SOAR, a positive approach to strategic thinking, planning, and leading that focuses on strengths, opportunities, aspirations and results in strategic conversations. The heart of her work is using Appreciative Inquiry (AI), one of the most popular approaches to positive change – that is bringing out the best in people, their organizations, and communities to fuel conversations worth having that produce meaningful engagement and results. She has presented her research and work in over 25 countries.
Jackie has been integrating strengths-based, whole system practices into her research, teaching, training, coaching, and consulting work to strengthen relationships, impact performance, and create positive change. She works with organizations in leadership development, team-building, and strategic planning. She helps organizations identify and articulate their values, vision, mission, strategy, and strategic initiatives and build collaborative teams and communities for results-oriented action. She has worked across all sectors including for-profit, non-profit, government, and a wide spectrum of industries. Learn More>
Cheri Torres understands that relational dynamics inform any group or organization endeavor; therefore, she works with leaders and teams to co-create positive, strength-based relationships capable of achieving extraordinary outcomes. She emphasizes excellence and success as an evolving target that is best achieved through continuous appreciation and inquiry. Working with Cheri means learning to use a simple set of tools and practices that generate human connection, positive relational dynamics, broad-based inclusion, creativity, collaborative action, and collective impact.
Cheri also partners with communities and organizations for whole systems change and strategic planning, bringing all stakeholders together for planning, design and collaborative action. She has worked across all sectors: education, social profit/NGOs, government and corporate, supporting their capacity for learning and innovation, shared leadership, teamwork and collaboration. She has trained thousands of trainers and teachers in the use and practice of Experiential Learning, Appreciative Inquiry and other strength-based practices with a particular focus on leadership development, teamwork, creativity, and collaboration. In addition to North America, she has worked in Mexico, South America, Europe and India. Learn More>