Healthcare organizations are complex systems that have historically approached change from a problem-identification and problem-solving framework. This approach works well for simple, time-limited, functional problems; however, in order to transform or ‘heal’ the organization, a different approach is needed.

Developing a culture of inquiry is necessary to support an environment in which change, innovation, and sustainability can thrive. Appreciative Inquiry helps healthcare organizations transform their culture by discovering new ways to become more patient-focused, build collaborative relationships between providers, and improve communication amongst staff and patient families.

Popular Trainings and Workshops

  • Appreciative Inquiry Facilitator Training (AIFT)
  • Conversations Bootcamp
  • Inquiry Based Management
  • Next Up: The Art and Science of High Performing Teams


  • Creating a Clear and Shared Vision for the AIMS Department

    By Sharon Freese RN, MSW

Recommended Reading

  • Appreciative Inquiry in Healthcare: Positive Questions to Bring Out the Best

    By multiple authors

  • Reframing Evaluation Through Appreciative Inquiry

    By Hallie Preskill

Related Resources

  • Engaging in Difficult Conversations: Discussing What Matters MostWebinar

    Delivered by Dr. Cheri Torres

  • Healing Healthcare Organizations Webinar

    Delivered by Kristen Crusoe RN, MN, EdD

  • Using Our InfluenceVideo
  • Strength-Based Leadership: Positive Approaches for Outstanding PerformanceWebinar

    Delivered by Dr. Ray Wells

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