Healthcare organizations are complex systems that have historically approached change from a problem-identification and problem-solving framework. This approach works well for simple, time-limited, functional problems; however, in order to transform or ‘heal’ the organization, a different approach is needed.
Developing a culture of inquiry is necessary to support an environment in which change, innovation, and sustainability can thrive. Appreciative Inquiry helps healthcare organizations transform their culture by discovering new ways to become more patient-focused, build collaborative relationships between providers, and improve communication amongst staff and patient families.
