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Conversation Bootcamp

Conversation Bootcamp Event Schedule

Please note: ALL virtual sessions for this conversation bootcamp will be recorded and saved for participants who are unable to attend a scheduled webinar. Links to the recordings will be provided so that participants can view/listen to the recording at a time that works best for them.

SESSION 1	SESSION 2
TUESDAY April 23, 2024	THURSDAY April 25, 2024
12:00pm-2:30am ET 9:00am-11:30am PT	12:00pm-2:30am ET 9:00am-11:30am PT

Step Into Your Capacity to Fuel Productive and Meaningful Engagement

Communication. It remains the top issue for organizations, teams, and relationships. Almost everyone struggles with how to effectively communicate when they are frustrated or facing conflict. The effects of poor communication are costly. They show up in organizations as:

Employee disengagement, malaise, and turnover;
Dysfunctional teams;
Poor performance;
Inability to give and receive critical feedback; and
Negative attitudes, cliques, and gossip: a culture of “me”.

If you’re dealing with any of these outcomes, the Conversation Bootcamp from Conversations Worth Having will give you the skills and tools to turn them around. This program is grounded in Appreciative Inquiry, one of the most widely used positive change approaches. Two simple Appreciative Inquiry practices can turn your entire culture around, creating a culture of conversations worth having.

Following this workshop, you will have tools to establish communication practices that will support productivity, engagement, high performance teams, regular feedback, positivity, and a culture of “we.”

Course Outcomes

You will walk away prepared to:

Keep your cool when you want to explode!
Effectively challenge assumptions and preconceptions, including yours.
Deal with conflict quickly and effectively.
Fuel productive and meaningful engagement.
Communicate successfully with people who hold negative attitudes or defensive positions.
Give and receive critical feedback in ways that promote learning and high performance.
Ask the kind of questions that deepen understanding, strengthen connections, and inspire possibility.
Talk with colleagues in ways that invite them to collaborate on projects and strategic outcomes.
Listen with genuine curiosity.
Frame any conversation, even one around a highly complex problem, to inspire creative and innovative thinking and solutions.

Course Modules

Click the session titles below to learn more about the Conversation Bootcamp’s modules and learning outcomes.[/vc_column_text]

Module 1: THE POWER OF CONVERSATIONS

PURPOSE: Understand the nature of our conversations, how they affect human being and doing, and enhance your ability to choose conversations worth having.

OBJECTIVES:

Understand the neuroscience of conversation.
Experiences the power of conversation.
Practice priming the body-mindset for conversations worth having.

Module 2: ASK GENERATIVE QUESTIONS

PURPOSE: Understand the nature of our conversations, the basics of Appreciative Inquiry, and improve your ability to ask generative questions to foster effective communication.

OBJECTIVES:

Experience the nature of our conversations and the effect on you and others.
Recognize a generative question and how it influences possibility.
Use generative questions to shift the dynamics of personal and workplace communication problems.

Module 3: CREATE A POSITIVE FRAME

PURPOSE: Intentionally foster effective communication using positive framing and continue to develop your ability to ask generative questions.

OBJECTIVES:

Experience flipping negative conversations to conversations worth having.
Use flipping to frame problems and issues.
Develop generative questions to fuel productive and meaningful engagement around workplace challenges.

Module 4: FEEDBACK and FEEDFORWARD

PURPOSE: Develop a growth mindset and understand and apply the two AI practices to give and receive feedback and feedforward.

OBJECTIVES:

Adopt a growth mindset to support openness and interest in regular feedback.
Understand the difference between feedback and feedforward.
Practice giving and receiving feedforward.

Method of Delivery

These live events will be delivered and recorded using Zoom. You can participate in these live events using any device: computer, tablet, or mobile. Please participate using the dial-in method you feel most comfortable with. You will receive the meeting login information from your trainers in two separate emails. First email will be sent two weeks prior to the event; the second to be sent the day before the bootcamp.

Affiliate Program Offered in Partnership with Conversations Worth Having

We invite you to learn more about the Strategic Conversations Bootcamp also offered in partnership with Conversations Worth Having.

Activating Citizen-Driven Communities with Appreciative Inquiry

SUPPORT COMMUNITY DEVELOPMENT WITH APPRECIATIVE INQUIRY

Appreciative Inquiry (AI) is a highly effective change model that supports community development efforts by inviting community members to engage in meaningful discussions that identify strengths, create shared visions, develop strategies, and inspire action for change.

AI’s inclusive design builds collective capacity by pooling the community’s knowledge, experience, and strengths in generating new opportunities. Through the art of positive inquiry, community members come together in a collaborative search for strengths, passions, values, and actions which facilitates citizen-driven actions and change. Drawing on these strengths, AI empowers communities and its citizens to chart a path to turn their vision into reality.

“The interactive activities and thought-provoking discussions encourage participants to think critically and apply concepts in practical scenarios. Her success in achieving valuable insights from participants is undoubtedly attributed to her approach, passion, and knowledge.” – Anna Pijaca (Research and Engagement Manager | City Experience and Engagement, Local Council).

Learn how Appreciative Inquiry can renew energy and hope and inspire action in communities you belong to, work with, and serve.

LEARNING OUTCOMES:

After completing Activating Citizen-Driven Communities with Appreciative Inquiry, you will be better able to:

Understand how Appreciative Inquiry (AI) and strengths/asset-based approaches can be applied to community development work.

Confidently question and challenge deficit-based community development practice and introduce strengths-based, Appreciative Inquiry approaches to foster citizen driven communities.

Identify and appreciate assets and strengths and elicit positive stories to discover what strong in our communities.

Formulate and ask powerful, positive, and generative questions.

Intentionally seek new ways of understanding, defining, labelling, and interacting with people and groups we work with.

Apply AI tools and practices for community conversations, engagement, and planning.

Positively impact their organization by introducing concepts and practices that enhance the capacity of staff to work more effectively with communities.

EVENT DATES AND TIMES:

	SESSION 1	SESSION 2	SESSION 3	SESSION 4
Western Hemisphere	Monday February 12, 2024 4:30pm-7:00pm PST 7:30pm-10:00pm EST	Monday February 19, 2024 4:30pm-7:00pm PST 7:30pm-10:00pm EST	Monday February 26, 2024 4:30pm-7:00pm PST 7:30pm-10:00pm EST	Monday March 4, 2024 4:30pm-7:00pm PST 7:30pm-10:00pm EST
Eastern Hemisphere	Tuesday February 13, 2024 8:30am-11:00am HKT 11:30am-2:00pm AET	Tuesday February 20, 2024 8:30am-11:00am HKT 11:30am-2:00pm AET	Tuesday February 27, 2024 8:30am-11:00am HKT 11:30am-2:00pm AET	Tuesday March 5, 2024 8:30am-11:00am HKT 11:30am-2:00pm AET

TRAINING SESSIONS:

This course consists of four (4) virtual sessions that will provide key insights, learnings, and tools that you can apply in your community development work. Click the title of each session below to display the topics that will be covered during that session.

SESSION 1: Embracing an Appreciative Approach to Community Development

TOPICS COVERED DURING THIS SESSION:

An Appreciative approach to community development.

The Paradigm Shift: Traditional/Deficit approach Vs. Appreciative/Asset Based Community Development approach.

AI principles – Guiding our work with communities.

How we see our Communities (Psychological theories -The Pygmalion Effect, Heliotropic Effect in the Context of Working with Marginalised/Disenfranchised/Disadvantaged communities).

SESSION 2: Words Create Communities - How Our Words & Thoughts Shape Our Communities

TOPICS COVERED DURING THIS SESSION:

Flip the Script: Reframing Problems to Create Possibilities/Opportunities.

Words Create Communities – the Power of Language & Words in creating Thriving Communities.

Shifting Perceptions:

- Challenging Negative/Derogatory labels.

- Cultivating Stories and Successes.

SESSION 3: Igniting ‘Sparks’ & Activating Assets

TOPICS COVERED DURING THIS SESSION:

Discovering Strengths & Assets: Igniting Sparks in People & Communities.

Appreciative Inquiry Questions & Conversations: formulating and articulating generative and positive questions.

Soliciting Positive Stories and Finding Out What Works.

SESSION 4: Tools for Community Conversations & Change

TOPICS COVERED DURING THIS SESSION:

Community Consultations and Conversations: Applying an Appreciative Inquiry approach for Citizen-Centered outcomes.

AI 5D cycle for implementing community actions, plans, and change.

Open Space Technology: highly participatory, inclusive, and collaborative method for large group/community meetings.

Commitment Wall.

DESIGNED FOR:

This course is ideal for:

Community development, engagement, and consultation workers and practitioners.

Individuals that work with specific community groups (e.g., youth, family support, seniors).

Students and graduates interested in working in community.

Entrepreneurs and organizations interested in their social impact, creating a community footprint, and supporting their communities.

Anyone who volunteers, works with, or serves the community in some capacity to improve the development and capacity of communities.

PROGRAM OFFERED IN PARTNERSHIP WITH:

WANT TO TRAIN A TEAM OR GROUP?

This course can be delivered for groups and organizations who wish to train a large number of individuals who wish to support their community development efforts with appreciative inquiry. Please complete the CONTACT US form to receive more information about hosting a private course for your group.

SEE PAYMENT OPTIONS

VIEW REFUND POLICY

VIEW PRIVACY POLICY

SEE TERMS & CONDITIONS

Strategic Conversations Bootcamp

Strategic Conversations Bootcamp Event Schedule

SESSION 1	SESSION 2
TUESDAY April 30, 2024	THURSDAY May 2, 2024
12:00pm-2:30pm ET 9:00am-11:30am PT	12:00pm-2:30pm ET 9:00am-11:30am PT

Please note: ALL virtual sessions for the will be recorded and saved for participants who are unable to attend a scheduled webinar. Links to the recordings will be provided so that participants can view/listen to the recording at a time that works best for them.

Foster Whole System Strategic Thinking, Planning, and Leading

A lack of strategic thinking and planning in organizations is costly. The greatest expense is the investment of time and resources into activities that do not support company goals or the mission. In addition, employees show up, do their work, and go home. This results in missed opportunities. Without a context for their work, employees are not inspired to think or plan creatively about process improvement, innovation, or cost savings. And anyone who has tried knows, it can be a struggle to get teams to buy-in to strategic goals, much less think and work in alignment with those goals.

Developing your leadership ability for strategic thinking and planning, coupled with the communication skills to engage in effective strategic conversations significantly improves your value as a leader. The days of hiring an outside agency to create a strategic plan for your organization are over; so too should be strategic plans developed at the top and handed down for others to implement. Organizations poised for growth and success have leaders who are adopting strategic thinking as an on-going way of doing business and strategic planning that engages employees across the whole organization as well as external stakeholders. They engage everyone in developing agile plans, cycles of experimentation and learning, innovation, and measuring actions against relevant metrics.

Strategic Conversations Bootcamp will invite you to explore the ways a living systems mindset influences strategic thinking and action, teach you how to use the SOAR framework to support strategic conversations at all levels of an organizations, deepen your understanding of the value of scaling strategic conversation to include the whole system, and introduce you to four whole systems engagement processes: The AI 5D cycle, Design Thinking, World Cafe, and Open Space Technology.

Learning Outcomes

This training will encourage you to bring a living systems mindset to organizational design, strategy, and success. It will prepare you to engage teams in strategic conversations that can:

Respond effectively to continuous change, complexity, and ambiguity.
Inspire productivity, engagement, and organizational effectiveness.
Reduce costs, misalignment, and conflicts.
Enhance customer service.
Innovate in the face of challenges.
Make a positive contribution to the triple bottom line.

After completing this bootcamp, you will have the tools to engage teams from a whole system perspective in conversations to:

Develop an organizational system as the system’s north star.
Address short- and long-term challenges, systems, and innovation.
Explore strengths, dynamic capabilities, and opportunities.
Develop or re-evaluate organization’s values, vision, and mission statements.
Set goals, objectives, strategies, and action plans.
Clarify roles, relationships, and expectations.
Track progress through regular cycles of action learning.

Course Modules

Click the session titles below to learn more about each session’s overview and learning outcomes.

Module 1: STRATEGIC THINKING AND MINDSET

PURPOSE: Reassess the nature of what it means to be an organization, explore the impact of adopting a living systems mindset, and what that means when it comes to the nature of business conversation.

OBJECTIVES:

Rethink the nature of organizations, see them as a living system, nourished by hubs of conversation and action.
Adopt a living systems mindset and an Appreciative Inquiry conversational framework.
Recognize 3 key factors for supporting strategic conversations and organizational flourishing.
Practice framing and asking generative questions for strategic conversations that align with a living systems mindset.

Module 2: SOAR CONVERSATIONS

PURPOSE: Learn to use the SOAR Framework to foster strategic conversations at all levels of an organization.

OBJECTIVES:

Adopt a SOAR Framework for strategic thinking and planning.
Experience SOAR as a positive approach for strategic conversations.
Practice positive framing and generative questions using SOAR at various levels in the organization.

Module 3: THE AI 5-D CYCLE

PURPOSE: Understand the importance of whole systems engagement and explore strategic conversations at scale using the Appreciative Inquiry (AI) 5-D Cycle to engage all stakeholders in strategic planning or whole system change.

OBJECTIVES:

Understand the need for whole systems engagement.
Understand the AI 5-D Cycle.
Practice framing an affirmative topic and creating an appreciative inquiry.
Identify opportunities to engage whole systems in strategic conversations.

Module 4: WHOLE SYSTEMS ENGAGEMENT PROCESSES

PURPOSE: Understand key factors for successful whole systems engagement and learn the basics around three popular processes for engaging large groups or whole systems in conversation.

OBJECTIVES:

Recognize key factors to successful whole systems engagement.
Understand Design Thinking, World Café, and Open Space Technology.
Explore when, where, and how you might use these processes.
Identify other resources and processes for whole systems engagement.

Method of Delivery for the Strategic Conversations Bootcamp

Affiliate Program Offered in Partnership with:

We invite you to learn more about the Conversation Bootcamp also offered in partnership with Conversations Worth Having.

Conversations Worth Having Trainer Certification

Empower your future with the Conversations Worth Having trainer certification course. Attend Day 1 for certification in Conversations Worth Having and attend Day 1 and 2 to pursue dual certification in Conversations Worth Having and Strategic Conversations.

CONVERSATIONS WORTH HAVING (CWH) TRAINER CERTIFICATION EVENT SCHEDULE

DAY 1 - Conversations Worth Having (CWH) Certification	DAY 2 - Strategic Conversations for Dual Certification
THURSDAY March 14, 2024	FRIDAY March 15, 2024
6:00am-12:00pm PT 9:00am-3:00pm ET	6:00am-12:00pm PT 9:00am-3:00pm EDT

PROGRAM OVERVIEW

Communication remains one of the top issues for employees in most organizations. Conversations Worth Having trainer certification gives you the ability to positively affect people’s lives by significantly improving communication within organizations. As a CWH trainer, you will have the tools and skills to offer both virtual and on-site Conversation Bootcamp trainings. The certification program is designed to ensure that as a trainer, you will be confident and effective. Trainers must complete the 2-day Conversation Bootcamps on Conversations Worth Having and Strategic Conversations prior to attending the 2-day CWH training for trainers.

CWH certification is an intensive, experiential learning opportunity that combines the theory, practice, and research of Appreciative Inquiry, positive psychology, and neuroscience to support the kind of communication that fuels productivity and meaningful engagement any time, any where, and in any situation. Certification requires successful completion of the 2-day CWH training for trainers’ program, an online final evaluation process, and acceptance of a professional project.

TRAINER CERTIFICATION COURSE OPTIONS

You have two CWH Certification options to choose from: CWH Certification or CWH Dual Certification. CWH Certifications endorse you to officially provide the Conversations Worth Having Bootcamps in part or whole.

Young professional man smiling and holding a coffee cup, in an online conversation worth having certification course

CWH CERTIFICATION

Come prepared to deepen your ability to foster conversations worth having, expand your creative thinking about how to use the materials, and work with others to design delivery of the materials to serve your clients, organization, or community. Participants will receive an email a week prior to the event containing additional training information, Zoom links, and links to resources.

Prerequisite: successful completion of the Conversation Bootcamp.

Duration: 1-day, 6-hour intensive training delivered virtually consisting of instruction and applied practice.

Smiling woman sitting at a table in a wheelchair learning on a laptop as she participates in the Conversations Worth Having Dual Certification course.

CWH DUAL CERTIFICATION

Come prepared to deepen your understanding, think creatively, and work with others to design delivery of the materials to serve your clients, organization, and community. Participants will receive an email a week prior to the event containing additional training information, Zoom links, and links to resources.

Prerequisites: successful completion of the Conversation Bootcamp and Strategic Conversations Bootcamp.

Duration: 2-day intensive training delivered virtually; each day consists of 6 hours of instruction and applied practice.

CWH TRAINER CERTIFICATION COURSE OUTCOMES

Develop practical instructional design skills and confidence plus the critical skills to facilitate learning and ensure retention.
Use the training slides, manuals, and other materials to enhance the learning experience for participants.
Become effective at facilitating and using case studies, activities, exercises, videos, and slides to support participant learning.
Design workshops and/or integrate the bootcamp materials into your current work.
Develop skills at having conversations that help yourself and others thrive and create environments that impact well-being.
Improve your communication skills for turning conflict and problems into conversations worth having.

TRAINING PACKAGE

Certified trainers will have everything they need to begin to implement Conversation Bootcamps and teach Conversations Worth Having. Trainers may list their profile on the Conversations Worth Having Training website. They will also have on-line access to the latest training materials. These materials include:

• Manuals for the Conversations Bootcamp or Strategic Conversations Bootcamp or both if seeking dual certification
• Training PowerPoint slides and example detailed agendas
• Facilitator/Trainer Skills Workbook and PowerPoint slides
• Case studies, stories, journal articles, video clips, and activities
• Deck of generative question cards
• Marketing materials
• Participation in CWHConnect calls and retreats (a community of practice for trainers)
• Ability to co-brand materials and co-create other produces with the CWH community

In addition, certified trainers will receive their SOAR profile. This profile helps you understand your natural capacity for strategic thinking, planning, and leading.

ELEVATE YOUR EXPERTISE

This certification course is designed for practitioners, trainers, and leaders driving positive change within organizations and communities, with teams, and with individuals, including:

• Managers and leaders
• Training and development practitioners
• Human resource professionals
• Organization development professionals
• Talent management practitioners
• Coaches
• Internal and external consultants
• Teachers, school counselors, and principals

COURSE PREREQUISITES

For Conversations Worth Having (CWH) Certification: Bootcamp 1 – Conversation Bootcamp

For CWH & Strategic Conversations Dual Certification: Bootcamps 1 and 2 – Conversation Bootcamp and Strategic Conversations

CONVERSATIONS WORTH HAVING TRAINER CERTIFICATION

Training includes one year of on-line access to the latest training materials, Trainer Workbook, listing on our website, and quarterly CWH trainer calls. Additional coaching is available.

METHOD OF DELIVERY

Live Conversations Worth Having trainer certification events will be delivered and recorded using Zoom. You can participate in these live events using any device: computer, tablet, or mobile. Please participate using the dial-in method you feel most comfortable with. You will receive the meeting login information from your trainers in two separate emails. The first email will be sent two weeks prior to the event; the second to be sent the day before the course starts.

AFFILIATE PROGRAM OFFERED IN PARTNERSHIP WITH

Appreciative Resilience Facilitator Training (ARFT)

COURSE DATES & TIMES:

Day 1:	Day 2:	Day 3:	Day 4:
November 4, 2024	November 5, 2024	November 6, 2024	November 7, 2024
9:00am-12:00pm PDT 12:00pm-3:00pm EDT 4:00pm-7:00pm GMT	9:00am-12:00pm PDT 12:00pm-3:00pm EDT 4:00pm-7:00pm GMT	9:00am-12:00pm PDT 12:00pm-3:00pm EDT 4:00pm-7:00pm GMT	9:00am-12:00pm PDT 12:00pm-3:00pm EDT 4:00pm-7:00pm GMT

COURSE DESCRIPTION:

We invite you to use your skills to foster appreciative resilience for yourself and others…

Each of us lives in a complex and unpredictable world and when we are called upon to help others be resilient and to be resilient ourselves, we need ideas, exercises, and processes to tap into. People often think of resilience only as a response to weathering storms; in appreciative resilience work the aim is to create a sustaining practice of resilience for all times.

The ARFT certification training is designed for those already familiar with appreciative inquiry who want to:

foster appreciative resilience informally in organizations, teams, and with individuals
facilitate Appreciative Resilience and ALIVE processes in workplace, community, and other settings
hone facilitating skills in complex situations

In this facilitator training you will delve into the facilitation practices and considerations for delivering two powerful resilience processes:

The Appreciative Resilience process uses appreciative inquiry to examine how you can foster hope and a hopeful view as a foundation of resilience; utilize your strengths in times of challenge and despair; and undertake the will and power to forgive.
The ALIVE process is a powerful tool to use in challenging times. ALIVE stands for Appreciate, Love, Inquire, Venture, and Evolve. This process uses appreciative generative questions to examine resilience.

Both of these processes are built from the practices of appreciative inquiry and are based upon the appreciative resilience work and writing of Joan McArthur-Blair and Jeanie Cockell.

LEARNING OUTCOMES:

In this certification course, practitioners will advance and deepen their skills in:

PRE-REQUISITES:

To enroll in this course, participants must have at least one of the pre-requisites met:

COURSE CONTENT:

DAY 1: BE AN APPRECIATIVE RESILIENCE FACILITATOR

INVITATION: Examine the research and underpinnings of resilience and how it interweaves with appreciative inquiry.

DIALOGUE:
• Examine resilience research
• Review the basics of Appreciative Inquiry
• Identify key aspects of the ALIVE and Appreciative Resilience models
• Explore the uses of Appreciative Inquiry in complex and challenging situations
• Reflect on facilitating in complex and challenging situations

DAY 2: FACILITATE THE ALIVE MODEL

INVITATION: Explore and use the ALIVE model for facilitating in challenging times.

DIALOGUE:
• Bring adult learning principles to facilitation
• Examine the ALIVE model
• Reflect on facilitator considerations
• Facilitate sections of the ALIVE model

DAY 3: FACILITATE THE APPRECIATIVE RESILIENCE MODEL

INVITATION: Explore and use the Appreciative Resilience model with individuals, groups, and organizations.

DIALOGUE:
• Explore the model elements
• Engage with workshop formats
• Facilitate sections of the model

DAY 4: SUSTAIN YOUR PRACTICE & FACILITATION OF APPRECIATIVE RESILIENCE

INVITATION: Integrate elements of Appreciative Resilience into your personal facilitation practices

DIALOGUE:
• Create ideas to integrate Appreciative Resilience into Appreciative Inquiry practices
• Examine worldviews, justice, equity, diversity and inclusion in relation to Appreciative Resilience facilitation practices
• Analyze personal facilitation boundaries and considerations
• Build a personal Appreciative Resilience facilitation plan
• Reflect on sustaining your Appreciative Resilience practice

APPLIED PROJECT:

In order to qualify for certification or certification renewal, each participant will create a portfolio on how they are taking appreciative resilience out into the world. The portfolio can arise from creating and facilitating an event; providing a workshop; facilitating complex conversations; coaching; or other facilitation practice.

The ARFT portfolio should contain:

Processes designed and facilitated including agendas, handouts, media, outcomes etc.
Personal reflections on the experience of facilitating appreciative resilience

The portfolio can be an info-graphic, video, written document, and/or other creative form. The portfolio is due 6 months after the program.

Participants not seeking certification or certification renewal will receive a letter of participation from The Center for Appreciative Inquiry.

ADDITIONAL COURSE INFORMATION:

REQUIRED TEXTBOOK:

Jeanie and Joan encourage you to read the textbook before joining the workshop to acquaint yourself with the ARFT models and to re-acquaint yourself with appreciative inquiry.

RESOURCE:

A Google resource file will be created to grant participants access to the ALIVE Model and other resources. The link to the Google resource file will be emailed to participants from your trainers closer to the event start date.

METHOD OF DELIVERY:

These live conversations will be delivered using Zoom. You can participate in these live events using a computer or tablet. You will receive the Zoom information link and password closer to the start of the event.

Accelerated Virtual Appreciative Inquiry Facilitator Training (vAIFT)

Please see the accelerated virtual Appreciative Inquiry Facilitator training course schedule below for local times in the Eastern, Pacific, Newfoundland, and South Africa time zones.

FACILITATE POSITIVE CHANGE USING APPRECIATIVE INQUIRY

Appreciative Inquiry (AI) is an energizing and inclusive process that fosters creativity through the art of positive inquiry. It builds new skills in individuals and groups, develops new leaders, encourages a culture of inquiry, and helps create shared vision and purpose by building on an organization’s core values and strengths.

The Appreciative Inquiry Facilitator Training (AIFT) is a foundational program designed to teach you how to facilitate the type of transformative change made possible through Appreciative Inquiry.

In addition to introducing the basic tenets of Appreciative Inquiry (e.g., principles, 5-Ds, and theory), the AIFT delves deeper by providing experiential exercises that will teach you how to work with core teams, define a topic of inquiry, craft generative questions, field test interview protocols, establish action items, and more.

DESIGNED FOR:

Leaders in businesses and corporations, community development, educational organizations, governmental organizations, and nonprofit organizations–in short, anyone who wants to learn how to facilitate Appreciative Inquiry.

TRAINING SEGMENTS:

The AIFT consists of eight (8) modules within the four training segments. Each segment consists of modules containing exercises, readings, and discussions.

SEGMENT 1: EXPERIENCING APPRECIATIVE INQUIRY

DEFINE AI AND BUILD COMMUNITY

Learning Outcomes:

Build community collaboratively in order to function in a strong learning community.

Reflect on how you will build community in the future as an AI facilitator.

Define appreciative inquiry.

Develop a common understanding what appreciative inquiry is and how it is applied.

EXPERIENCE APPRECIATIVE INQUIRY

Learning Outcomes:

Experience the five generic processes of appreciative inquiry as they apply to designing your learning within the AIFT.

SEGMENT 2: UNDERSTANDING THE POWER OF APPRECIATIVE INQUIRY

UNCOVER THE POWER OF APPRECIATIVE INQUIRY

Learning Outcomes:

Identify and ingrate key theory components of appreciative inquiry to support your foundations as an AI facilitator.

CREATE TOPICS OF INQUIRY AND INTERVIEW GUIDES

Learning Outcomes:

Identify an affirmative topic for an inquiry and modify the generic interview guide.

Reflect on facilitator considerations.

SEGMENT 3: PLANNING AND DESIGNING AN APPRECIATIVE INQUIRY SESSION

KEY AI FACILITATION CONSIDERATIONS

Learning Outcomes:

Assess and integrate key appreciative inquiry facilitation considerations.

Learn about Core Teams and their role in the AI Process.

Learn various forms of AI engagement.

GROUND APPRECIATIVE INQUIRY IN EVIDENCE

Learning Outcomes:

Discover the research and evidence that underpins the work of appreciative inquiry and integrate these ideas into your facilitation toolkit.

SEGMENT 4: PRACTICING APPRECIATIVE INQUIRY APPLICATIONS

LIVE AND FACILITATE APPRECIATIVE INQUIRY

Learning Outcomes:

Integrate facilitator skills and knowledge and seek to clarify how you will process as an AI facilitator.

Learn about the four clusters of competencies in developing emotional and social intelligence.

Create a personal action plan around the topic of “being your best as a facilitator”.

GROUND APPRECIATIVE INQUIRY IN EVIDENCE

Learning Outcomes:

Learn about the requirements needed to earn your Appreciative Inquiry Facilitator Certification from The Center for Appreciative Inquiry.

Utilize a checklist for designing and facilitating systems change.

LETTER OF COMPLETION

To obtain a letter of completion (and to be eligible for consideration for AI Facilitator Certification) each participant must complete 26 training hours. Letters of completion include your name, date of your training, and number of classroom hours earned.

AIFT SCHEDULE:

This Appreciative Inquiry Facilitator Training (AIFT©) is an intensive certification program consisting of 26 hours of synchronous (live sessions hosted through Zoom) and asynchronous (assigned reading and activities outside of class time) learning over the course of 4 days.

During the training, participants will meet for four hours (two hour training blocks with a two hour break between) to engage in a training session designed to guide them through the full range and depth of what it means to be an Appreciative Inquiry Facilitator. Below are the dates and times for the synchronous portion for this training:

ORIENTATION	DAY 1	DAY 2	DAY 3	DAY 4
MONDAY January 29, 2024	MONDAY February 5, 2024	TUESDAY February 6, 2024	WEDNESDAY February 7, 2024	THURSDAY February 8, 2024
EASTERN TIME 12:00pm-1:00pm	8:00am-10:00am EST and 12:00pm-2:00pm EST	8:00am-10:00am EST and 12:00pm-2:00pm EST	8:00am-10:00am EST and 12:00pm-2:00pm EST	8:00am-10:00am EST and 12:00pm-2:00pm EST
PACIFIC TIME 9:00am-10:00am	5:00am-7:00am PST and 9:00am-11:00am PST	5:00am-7:00am PST and 9:00am-11:00am PST	5:00am-7:00am PST and 9:00am-11:00am PST	5:00am-7:00am PST and 9:00am-11:00am PST
NEWFOUNDLAND TIME 1:30pm-2:30pm	9:30am-11:30am NST and 1:30pm-3:30pm NST	9:30am-11:30am NST and 1:30pm-3:30pm NST	9:30am-11:30am NST and 1:30pm-3:30pm NST	9:30am-11:30am NST and 1:30pm-3:30pm NST
SOUTH AFRICA TIME 7:00pm-8:00pm	3:00pm-5:00pm SAST and 7:00pm-9:00pm SAST	3:00pm-5:00pm SAST and 7:00pm-9:00pm SAST	3:00pm-5:00pm SAST and 7:00pm-9:00pm SAST	3:00pm-5:00pm SAST and 7:00pm-9:00pm SAST

We start all synchronous sessions on time and work diligently to maintain the vAIFT schedule, honoring our commitment to the learning experience. We have found full participation to be the most productive for the participants and the trainers. Please note: local times vary by time zone.

The synchronous portions of the vAIFT are highly experiential and will not be recorded. The vAIFT Trainers will be utilizing breakout rooms to develop community and trust amongst participants, conduct paired interviews, and engage in small group discussions and reflections.

ORIENTATION

To ensure that all participants are off to a strong start, your vAIFT trainers will host a live, one-hour orientation session via Zoom on Monday, January 29th at 12:00pm Eastern Time/9:00am Pacific Time/1:30pm Newfoundland Time/4:00pm South Africa Time. Orientation allows you to connect with your trainers, engage with participants, become familiar with LearnDash (our online learning platform), and ask questions about pre-workshop reading and activities prior to your first vAIFT session in Zoom on Monday, February 5, 2024.

ADDITIONAL COURSE INFORMATION

REQUIRED TEXTBOOK

The Appreciative Inquiry Facilitator Training (person, virtual, or hybrid) utilizes the textbook, Appreciative Inquiry: Change at the Speed of Imagination (2nd Edition) by Jane Magruder Watkins, Bernard Mohr, and Ralph Kelly.

This book is available in electronic or paperback versions. Please select the version that is in alignment with your learning style and preference. Click on the book cover image to learn more about the book and order your copy.

METHOD OF DELIVERY

Participants in this Appreciative Inquiry training program will receive login information to the Center for Appreciative Inquiry’s (CAI) online learning platform closer to the training date. We will open the online platform to participants prior to the start of the training. This allows participants time to navigate the software and become acquainted with the various features and tools it offers, introduce themselves to their trainers and other vAIFT participants, and access all pre-workshop reading and materials.

CERTIFICATION PROCESS:

REQUIREMENTS

In order to qualify for certification as an Appreciative Inquiry Facilitator with The Center for Appreciative Inquiry, each participant must:

Actively participate in an Appreciative Inquiry Facilitator Training (AIFT).

Design and facilitate an appreciative inquiry engagement for a team, organization, group, or community using the 5-D Appreciative Inquiry process. Your AIFT trainers serve as an advisor to you during your practicum – at no extra cost.

Complete and submit a practicum (narrative) for review. Practicums demonstrate your understanding and application of Appreciative Inquiry by sharing your facilitation experience, learnings, insights, and outcomes.

PRACTICUM REVIEW

Participants have up to one year from the date of their training to submit their practicum for review. All submitted practicums are reviewed by a panel of seasoned appreciative inquiry practitioners. At least one trainer from your AIFT will also be part of the panel that reviews your practicum. The Review Panel may contact you to engage in a conversation about your work once you have submitted your practicum. Typically, they will respond with questions, to deepen their and your shared understanding of AI. The practicum review is therefore a dialogical and interactive process.

WHAT’S INCLUDED

Once certified, your Appreciative Inquiry Facilitator Certification lasts for 2 years and includes:

An Appreciative Inquiry Facilitator Certification document for your records;

Permission to use of the Center for Appreciative Inquiry Certification logo to embed on your website or include in your email signature;

Exclusive access to content and events reserved only for certified AI Community Members.

A free profile listing on our Appreciative Inquiry Directory for the duration of your certification. Learn more about the benefits of our AI Directory here.

SEE PAYMENT OPTIONS

VIEW REFUND POLICY

VIEW PRIVACY POLICY

SEE TERMS & CONDITIONS

CO-CREATING STRENGTH BASED INTERCULTURAL RELATIONSHIPS IN ALL SPACES

FOSTER STRENGTH BASED INTERCULTURAL RELATIONSHIPS IN ALL SPACES

Traditional approaches to Diversity, Equity, and Inclusion focus on identifying and remedying problems. While this is necessary for change, it can perpetuate a deficit-based mindset and weaken relationships. Appreciative Inquiry, a successful approach to fostering positive change, expands our focus to identifying, exploring, and amplifying strengths and opportunities in all our relationships, to build bridges across divides (e.g. people, processes, systems of work, communities, and families).

Learn how to build your intercultural competence by applying Appreciative Inquiry’s tools, processes, and principles into your daily practices. Come prepared to collaboratively inquire into what’s working and what’s possible to create the change we want to see in our workplaces, communities and family systems.

EVENT DATES & TIMES:

Session 1: RENEW	Session 2: RELATE	Session 3: CO-CREATE	Session 4: RESOLVE
March 6, 2024	March 13, 2024	March 20, 2024	March 27, 2024
8:00am-10:00am PST 11:00am-1:00pm EST 6:00pm-8:00pm SAST	8:00am-10:00am PST 11:00am-1:00pm EST 6:00pm-8:00pm SAST	8:00am-10:00am PST 11:00am-1:00pm EST 6:00pm-8:00pm SAST	8:00am-10:00am PST 11:00am-1:00pm EST 6:00pm-8:00pm SAST

PROGRAM OVERVIEW:

Co-Creating Strength Based Intercultural Relationships in All Spaces will support you in taking intercultural competence, diversity, equity and inclusion actions with Appreciative Inquiry principles, process and tools. This course is not a diversity, equity and inclusion training, an unconscious bias assessment, nor an anti-racism webinar; however, your trainers will share:

their expertise in shifting relationships from conflict to collaboration specifically in the field of Organization Development;

introduce their theory and change model; and

provide valuable resources to increase your resilience and improve your intercultural relationships.

You are encouraged to come with an Intercultural Relationship Project (big or small, personal or professional) that will deepen your learning through immediate application. Together, we will help you identify the individual and collective strengths within your initiative, develop generative questions to engage in listening and storytelling for positive possibilities, and ensure you have an action plan to co-create a more interculturally competent, diverse, equitable, and inclusive destiny.

LEARNING OUTCOMES:

As a result of participating in this virtual series you will be able to:

Actively contribute to a more intercultural competent and compassionate world.

Learn bespoke Appreciative Inquiry practices and tools that are interculturally applicable.

Develop your own intercultural relationship building project at work, home or in your community using Appreciative Inquiry.

Establish a learning and accountability process and community for your strengths based intercultural relationships work.

Create an Action Plan to make your intercultural relationship building inevitable.

VIRTUAL SESSIONS:

This virtual series consists of synchronous (live sessions hosted through Zoom) and asynchronous (assigned reading and activities outside of class time) learning over the course of 4 weeks. Each week, participants will meet for two hours to engage in a training session designed to guide you through the full range and depth of what it means to incorporate intercultural competency into your living Appreciative Inquiry practice.

SESSION 1: RENEW

INVITATION: Create a safe container for dialogue and build a community of practice.

DIALOGUE AND ENGAGEMENT:

Build understanding and trust through paired work and group shared agreements.

Discuss and identify various diversity markers and explore the term intersectionality, with an Appreciative Inquiry lens.

SESSION 2: RELATE

INVITATION: Introduce “Spaciousness Thinking Partners” peer mentoring and coaching model.

DIALOGUE AND ENGAGEMENT:

Review and integrate Appreciative Inquiry principles, tools, and processes into each participant’s identified Intercultural Relationship Project.

Build, brainstorm, and provide feedback using the Spaciousness Thinking Partners model.

SESSION 3: CO-CREATE

INVITATION: Strengthen participants’ intercultural relationships practices by using generative questions to inquire into possibilities.

DIALOGUE AND ENGAGEMENT:

Reflect and explore how to surface and breakthrough hidden biases and limiting beliefs.

Craft and use generative questions to center living Appreciative Inquiry and intercultural competency ethos and values in your professional and personal processes.

SESSION 4: RESOLVE

INVITATION: Solidify participant’s resolve to take strengths based intercultural actions with clear indicators of success.

DIALOGUE AND ENGAGEMENT:

Reflect and converge key insights and emerging wisdom to create a vast toolbox for practical application.

Explore into the inner condition and external relationships (with both allies and antagonists) needed for successful action.

ADDITIONAL EVENT INFORMATION:

METHOD OF DELIVERY

The synchronous (live) conversations will be delivered using Zoom. You can participate in these live events using a computer or tablet. You will receive the Zoom meeting information link and password once you are registered. All course materials and activities are located online and can be found on Spaciousness Works online platform.

PRE-TRAINING WORK

Prior to the start of this training, participants will:

Receive a confirmation email from The Center for Appreciative Inquiry containing event information, including a link to an intake form. Participants are encouraged to complete the form as soon as possible.

Log into Spaciousness Works online platform to browse instructional content, familiarize themselves with the platform, post an introductory message, and connect directly with the trainers.

PROGRAM OFFERED IN PARTNERSHIP WITH:

WANT TO TRAIN YOUR TEAM?

Co-Creating Strengths Based Intercultural Relationships in All Spaces can be delivered privately to a team, department, organization, or community and can be delivered in-person or virtually. We encourage a minimum of ten (10) members from any organization, group, or community to participate. Please complete the CONTACT US form to learn how to bring a this program to your team, organization, or community.

Appreciative Inquiry + Visuals = Meeting Design

EVENT DATE & TIME:

Free Event	Session 1	Session 2	Session 3	Session 4
SNEAK PEEK	DEFINE/DISCOVER	DREAM	DESIGN	DESTINY/DELIVER
Wednesday, November 6, 2024 11:00am - 12:00pm PST 2:00pm - 3:00pm EST	Monday, November 18, 2024 11:00am - 1:00pm PST 2:00pm - 4:00pm EST	Tuesday, November 19, 2024 11:00am - 1:00pm PST 2:00pm - 4:00pm EST	Wednesday, November 20, 2024 11:00am - 1:00pm PST 2:00pm - 4:00pm EST	Thursday, November 21, 2024 11:00am - 1:00pm PST 2:00pm - 4:00pm EST

EVENT DESCRIPTION:

AI Visuals Handrawn Agenda Combining visuals with the facilitated Appreciative Inquiry (AI) process increases participant engagement in meetings through a shared vision of understanding—not to mention, enjoyment! Imagine where you fall in a Venn diagram. Whether you are an AI Facilitator who wants to add visuals to your toolbox, or an experienced Visual Practitioner who wants to integrate AI into your work, the combination of the two offer a rich, interactive environment for both online or in-person meetings.

This course is designed to give you a variety of visual tools, templates and exercises that align with each step of the Appreciative Inquiry 5D Framework: Define, Discover, Dream, Design, and Destiny/Deliver. Following the framework, you will be provided visual template you may customize to use as facilitation tools designed to meet your clients’ desired outcomes. We will explore these complimentary approaches with others in the AI and/or visual field to deepen your understanding and bring value to your projects.

The live, online sessions will allow you to experience the process as a participant and give you the insights to apply to your facilitative practice. Participants do not need to know how to draw, just have an open mind to drawing. We will cover several ways to make meetings visual without drawing live in front of your client. Nor do participants need to be certified AI facilitators or coaches. Regardless of your skill level, your interest and passion will drive your curiosity. Together we will dive deep into the value of visuals in AI facilitated meetings.

The four sessions will be recorded should you have a schedule conflict and so you may access them anytime.

LEARNING OUTCOMES:

Each session offers a new library of resources to support your visual AI facilitation efforts.

SESSION 1: DEFINE/DISCOVER

You will discover how visuals and AI can be used to visually facilitate a discovery meeting with a client. There will be prework for this session so that you can start integrating what you learn right away.

SESSION 2: DREAM

Together we will leverage a series of visual templates to dream about the common desired outcomes of meetings and what you would like to gain out of the course.

SESSION 3: DESIGN

Co-creation is key! We will custom design visual templates based on the AI questions we develop to engage participants. These will be shared to increase our library of resources.

SESSION 4: DESTINY/DELIVER

There are many analog and digital visual tools used to support meaningful conversations. We will determine the appropriate tool for the job based on efficacy and your comfort level.

FREE EVENT: SNEAK PEEK SESSION

In addition to these live sessions, free sneak peak sessions and open office hours will be offered so that you can see how meeting agendas are visualized in real-time.

MATERIALS:

Visual templates and exercises shared in this class can be further customized for your use with any individual, team, organization or community. Additional resources will be shared should you want to expand your AI + Visuals practice. Participants will have full access to the instructor during open office hours and via email between sessions for feedback.

TARGET AUDIENCE:

This workshop is designed for:

AI Facilitators or meeting organizers who want to add visuals to their toolbox.
Visual Practitioners who want to integrate AI into their work.

PRE-REQUISITE:

Please watch this video: https://www.youtube.com/watch?v=OsUZB6lQX6E&t=12s

PRE-WORK/HOMEWORK:

A week prior to the first session, you will receive an email that includes pre-work to get you thinking about a current client or project that you would like to apply your learnings to. Between each session, you will receive homework in the form of visual templates and checklists you can customize and use in the delivery of your AI + Visual work.

METHOD OF DELIVERY:

This live event will be delivered using Zoom and will be using the Zoom annotation tool. While you may participate in this live event using any device: computer or tablet, you will have the most optimal experience if you join via a laptop or desktop computer.

You will receive the Zoom login information prior to the Sneak Peek and the Course. If you have any questions about this event or have difficulty connecting in Zoom, please contact Heather Martinez at Heather@HeatherMartinez.com.

Appreciative Inquiry + Visuals = Meeting Design

EVENT DATE & TIME:

Free Event	Session 1	Session 2	Session 3	Session 4
SNEAK PEEK	DEFINE/DISCOVER	DREAM	DESIGN	DESTINY/DELIVER
Wednesday, February 7, 2024 11:00am - 12:00pm PST 2:00pm - 3:00pm EST	Monday, February 19, 2024 11:00am - 1:00pm PST 2:00pm - 4:00pm EST	Tuesday, February 20, 2024 11:00am - 1:00pm PST 2:00pm - 4:00pm EST	Wednesday, February 21, 2024 11:00am - 1:00pm PST 2:00pm - 4:00pm EST	Thursday, February 22, 2024 11:00am - 1:00pm PST 2:00pm - 4:00pm EST

EVENT DESCRIPTION:

The four sessions will be recorded should you have a schedule conflict and so you may access them anytime.

LEARNING OUTCOMES:

Each session offers a new library of resources to support your visual AI facilitation efforts.

SESSION 1: DEFINE/DISCOVER

SESSION 2: DREAM

Together we will leverage a series of visual templates to dream about the common desired outcomes of meetings and what you would like to gain out of the course.

SESSION 3: DESIGN

Co-creation is key! We will custom design visual templates based on the AI questions we develop to engage participants. These will be shared to increase our library of resources.

SESSION 4: DESTINY/DELIVER

There are many analog and digital visual tools used to support meaningful conversations. We will determine the appropriate tool for the job based on efficacy and your comfort level.

FREE EVENT: SNEAK PEEK SESSION

In addition to these live sessions, free sneak peak sessions and open office hours will be offered so that you can see how meeting agendas are visualized in real-time.

MATERIALS:

TARGET AUDIENCE:

This workshop is designed for:

AI Facilitators or meeting organizers who want to add visuals to their toolbox.
Visual Practitioners who want to integrate AI into their work.

PRE-REQUISITE:

Please watch this video: https://www.youtube.com/watch?v=OsUZB6lQX6E&t=12s

PRE-WORK/HOMEWORK:

METHOD OF DELIVERY:

This live event where you will learn to use visuals with Appreciative Inquiry will be delivered using Zoom and will be using the Zoom annotation tool. While you may participate in this live event using any device: computer or tablet, you will have the most optimal experience if you join via a laptop or desktop computer.

ENGAGE IN CONVERSATIONS THAT INSPIRE CHANGE

Appreciative Coaching is a revelatory and generative conversation that expands people’s capacity to perform by channeling their strengths and abilities for the greatest impact. Grounded in Appreciative Inquiry, this approach to coaching takes clients from good to great because it fosters personal transformation through innate talent and inherent strength and inspires action – increasing the likelihood of producing longer lasting results quickly.

AICT PROGRAM OVERVIEW

The Appreciative Inquiry Coach Training (AICT©) looks at discovering and co-constructing the client’s positive core – what it is that connects them to life and the possibility to thrive. Through the affirmative framework of Appreciative Inquiry, discover how to deepen and enhance both your personal sense of yourself as well as your skills for generative one-on-one conversations in a small group learning environment.

This course is an approved ICF (International Coaching Federation) Continuing Coach Education (CCE) program. Participants who complete this program can apply 32 hours toward renewal requirements or as part of an application for an ICF credential.

This advanced-level certification course provides participants the opportunity to apply to Core Competencies of ICF through the lens of Appreciative Inquiry (AI) and is designed for individuals who understand and embody a strengths-based AI paradigm. For the best learning experience and meaningful engagement, we welcome up to sixteen (16) participants.

WHO SHOULD ATTEND

Individuals who understand and embody a strengths-based AI paradigm, who want to deepen their ability to relate one-on-one in bringing out the best in individuals (including themselves). It is therefore useful to leaders and managers in business and corporations, community development, educational organizations, governmental agencies, and non-profit organizations, and consultants, coaches, facilitators, educators, pastors/priests, etc;

Individuals who desire to enhance their systems thinking in order to engage individuals in a holistic and integrated way;

Experienced Appreciative Inquiry Facilitators who would like to strengthen and practice their individual communication skills;

Experienced coaches who seek to strengthen their life-enriching ways of coaching.

PREREQUISITES

To enroll in this advanced-level course, participants must meet one of the following three prerequisites:

Experienced coaches who seek to strengthen their life-enriching ways of coaching. OR

Successful completion of an approved Appreciative Inquiry Foundations course (with a minimum of 26 classroom hours) OR

Successful completion in an International Coaching Federation accredited course within the past 2 years or hold a commensurate professional coach credential AND verified completion of the Self-Directed Appreciative Inquiry Introduction offered by the Center for Appreciative Inquiry.

TRAINING DATES AND TIMES

The Appreciative Inquiry Coach Training (AICT©) consists of 33 hours of synchronous (live sessions hosted through Zoom) and asynchronous (assigned reading and activities outside of class time) learning over the course of 12 weeks. During the training, participants will meet weekly for two hours to engage in a training session designed to guide you through the full range and depth of what it means to be an Appreciative Inquiry Coach.

Participants must attend all sessions and complete the course in its entirety, including all online coursework, to be eligible for AI Coach Certification.

SESSION 1 WEDNESDAY JANUARY 10, 2024 8am-10am Pacific Time 11am-1pm Eastern Time	SESSION 2 WEDNESDAY JANUARY 17, 2024 8am-10am Pacific Time 11am-1pm Eastern Time	SESSION 3 WEDNESDAY JANUARY 24, 2024 8am-10am Pacific Time 11am-1pm Eastern Time	SESSION 4 WEDNESDAY JANUARY 31, 2024 8am-10am Pacific Time 11am-1pm Eastern Time	SESSION 5 WEDNESDAY FEBRUARY 7, 2024 8am-10am Pacific Time 11am-1pm Eastern Time
SESSION 6 WEDNESDAY FEBRUARY 14, 2024 8am-10am Pacific Time 11am-1pm Eastern Time	SESSION 7 WEDNESDAY FEBRUARY 21, 2024 8am-10am Pacific Time 11am-1pm Eastern Time	SESSION 8 WEDNESDAY FEBRUARY 28, 2024 8am-10am Pacific Time 11am-1pm Eastern Time	SESSION 9 WEDNESDAY MARCH 6, 2024 8am-10am Pacific Time 11am-1pm Eastern Time	SESSION 10 WEDNESDAY MARCH 13, 2024 8am-10am Pacific Time 11am-1pm Eastern Time

Please note that the AICT synchronous training sessions are highly experiential and will not be recorded. The AICT Trainers will be utilizing breakout rooms to develop the community and trust among the participants, paired coaching practice, and small group discussions and reflections.

FOUNDATION SESSION – WELCOME & ORIENTATION

To ensure that all participants are off to a strong start, your vAICT trainers will host a live orientation session via Zoom on Wednesday, January 3, 2024 from 9am-10am Pacific Time / 12pm-1pm Eastern Time. This one-hour (1 hour) session allows you to connect with your trainers, engage with participants, become familiar with LearnDash (our online learning platform), and ask questions about reading and activities prior to your first AICT session in Zoom on January 10, 2024.

AICT TRAINING SESSIONS

During the AICT, we will explore and engage in the relational nature of coaching, based on the principles of Appreciative Inquiry. The practicum, which is required for certification, will embody “Destiny” as you apply the lessons taught during this course for your coaching/consulting work.

Click the session titles below to learn more about each session’s overview and learning outcomes.

FOUNDATION

In this session, the group will build community collectively in order to function as a strong AICT learning community. Together, they will uncover the Positive Core of AI Coaching, with bold ideas guided by the ICF Core Competencies.

Session 1: BUILDING A LEARNING COMMUNITY

BUILDING A LEARNING COMMUNITY

To ensure all participants are off to a strong start, the AICT trainers host a live Foundation Session to give participants the opportunity to connect with the trainers, engage with participants, become familiar with LearnDash (our online learning platform), and ask questions about reading and activities prior to Session 1.

LEARNING OUTCOMES:

Become familiar with the 5 Generic Processes of AI.

Understand the framework and tools that we will use in the AICT.

Build a community of practice by getting to know one another and creating Appreciative Agreements.

Understand the difference between coaching and facilitating.

Uncover the Positive Core of AI Coaching.

Clarifying the Core Competencies from the ICF as they apply to AI Coaching.

Experience AI with a 5-D inquiry to refresh prior learning and “mining” the collective knowledge & skills present.

Session 2: DEFINING THE POSITIVE TOPIC IN COACHING

DEFINING THE POSITIVE TOPIC IN COACHING

We look at how Defining the Positive Topic creates the foundation of AI Coaching. Following a demonstration of an AI Coaching session, we will debrief and begin practice in Define.

LEARNING OUTCOMES:

Defining the Topic of a coaching conversation using Reframing.

Understanding the 4 Levels of Listening.

Observing and debriefing a coaching session.

Examining Core Competencies:

- Establishes and Maintains Agreements, and

- Listens Actively

Session 3: THE POWER OF QUESTIONS AND CONTRACTING

THE POWER OF QUESTIONS AND CONTRACTING

During this session, we will review the power of AI interviews as the cornerstone of an Appreciative Inquiry. We will highlight the key processes and points to define an appreciative inquiry topic for a coaching conversation.

LEARNING OUTCOMES:

Understand how to establish the coaching agreement and become familiar with examples of coaching contracts.

Demonstrate the ability to work with the client to define the coaching topic using Reframing.

Become familiar with the three levels of contracting.

Understand the Appreciative Inquiry principles and how they are applied in the coaching relationship.

Understand how to modify the Generic Interview Guide to meet client needs.

Examining Core Competencies:

- Establishes and Maintains Agreements, and

- Cultivates Trust and Safety.

Session 4: MAINTAINING PRESENCE - THE TRANSITION FROM DISCOVERY TO DREAM

MAINTAINING PRESENCE – THE TRANSITION FROM DISCOVERY TO DREAM

Through the lens of the ICF Core Competency of Maintaining Presence, we begin to practice the transition of Discovery into Dream. We look at the power of the Preferred Future and how we, as coaches, remain present to support our clients.

LEARNING OUTCOMES:

Distinguishing Discovery to Dream in a coaching session.

Creating images of a Preferred Future.

Practice coaching and feedback.

Examining Core Competencies:

- Maintains Presence, and

- Listens Actively.

Session 5: EVOKING AWARENESS THROUGH THE APPRECIATIVE INQUIRY PRINCIPLES

EVOKING AWARENESS THROUGH THE APPRECIATIVE INQUIRY PRINCIPLES

In this session, we examine the AI Principles that apply to the Competency Evokes Awareness. We utilize these principles through powerful questioning, silence, and metaphors to enable our clients to come to their own insights.

LEARNING OUTCOMES:

Applying the Core Competency Evokes Awareness by using the tools of coaching.

Use of powerful questions, silence, metaphors, and analogy.

Applying “Big Picture” Systems Thinking.

Exploring the AI Principles that apply to this competency; Anticipatory, Constructionist, Simultaneity and Positive principles.

Practice coaching and feedback.

Session 6: UNDERSTANDING OUR CLIENTS - SOCIAL STYLES FOR COACHING

UNDERSTANDING OUR CLIENTS – SOCIAL STYLES FOR COACHING

To maximize your personal strengths and enhance your professional skills, it is helpful to understand the styles of communication. In this session, we will introduce Social Style – a helpful tool to help you gain insight into your behavior and the behavior of others. Social Style can serve as a foundation for building on your strengths and the strengths of others to develop productive, positive relationships.

LEARNING OUTCOMES:

Understanding the Social Style Framework.

Gaining insight about why you find some relationships more productive than others.

Better understanding of how Social Style can assist you to consider their behavioral needs and preferences of your clients.

Session 7: DEVELOPING A PROVOCATIVE PROPOSITION IN COACHING

DEVELOPING A PROVOCATIVE PROPOSITION IN COACHING

In this session we will be integrating the learning and focusing on the Core Competency of Evokes Awareness to develop the Provocative Proposition. The Design step of the Appreciative Inquiry emphasizes the coach’s role of being focused, observant and responsive.

LEARNING OUTCOMES:

Understanding how to work with clients to develop meaningful, bold, and affirmative provocative propositions using Reframing, Generic Interview Questions and reflecting on High Energy Themes.

Understanding the SCARF model and the five domains of human social experience.

Becoming familiar with Systems Thinking and the factors that may influence and inform Design.

Session 8: COACHING CLINIC - PRACTICE WITH TRAINER OBSERVATION AND FEEDBACK

COACHING CLINIC – PRACTICE WITH TRAINER OBSERVATION AND FEEDBACK

Participants receive group coach mentoring, trainer observation, and feedback to contribute and deepen the learning in this course.

LEARNING OUTCOMES:

Applying all aspects of the coaching conversation in practice with feedback and observations.

Experience both coaching and being coached.

Session 9: FACILITATING CLIENT GROWTH - CREATING THE FUTURE

FACILITATING CLIENT GROWTH – CREATING THE FUTURE

In AI Coaching we see that it is not just the five generic processes because it is flexible and non-linear, and the order is applied as appropriate to best serve the client. As we look to the Competency of Facilitating Client Growth, we see how AI Process and SOAR model can ground the actions to move forward in an appreciative way.

LEARNING OUTCOMES:

To focus on helping the client ground their dreams in the present.

Completing the coaching session powerfully to expand the client’s capability to create their dream.

Processes and tools to end a coaching conversation.

Examine Core Competency: Facilitates Client Growth.

Session 10: PRACTICUM, FEEDBACK, AND CELEBRATION

PRACTICUM, FEEDBACK, AND CELEBRATION

This final session is all about Celebration and Completion. In this deep dive we will review the AI Coaching model, the requirements for program certification, and celebrate your success.

LEARNING OUTCOMES:

Become familiar with the value of gratitude interventions and the value that they bring to the coaching relationship.

Understand the requirements to complete the Practicum and obtain the Appreciative Inquiry Coach certification.

Provide feedback on the AICT experience.

Take the opportunity to demonstrate gratitude to members of the AICT class.

KEY LEARNING OUTCOMES

As a fully engaged participant who completes the synchronous and asynchronous Appreciative Inquiry Coach Training (AICT©), you will:

Build confidence in co-creating new and inspiring futures in deep relationship with your clients to bring out their essential capacity.

Gain a deeper understanding of Systems Thinking, and how this view clarifies how environmental elements impact personal and organizational change.

Develop a clear understanding of the Core Competencies of the International Coaching Federation as they relate to the 5-D process.

Discover how to deepen and enhance both your personal sense of yourself as well as your ability to create generative one-on-one conversations, using the Social Style framework to enhance your personal insight and how you relate to the individuals you coach.

Become eligible for certification as an Appreciative Coach.

This course is an approved ICF (International Coaching Federation) Continuing Coach Education (CCE) program. Students who complete this program will be able to apply 32 hours toward renewal requirements or as part of an application for an International Coaching Federation (ICF) credential.

ADDITIONAL TRAINING INFORMATION

REQUIRED TEXTBOOKS

Your trainers will assign readings from these two books throughout your training. You will need to purchase the textbooks prior to the start of this course. The books are available in electronic or printed versions. Please select the version that is in alignment with your learning style and preference.

Appreciative Coaching: A Positive Process for Change (2007) by Sara Orem, Jacqueline Binkert, and Ann L. Clancy.

BUY APPRECIATIVE COACHING

Flourishing Together: Guide to Appreciative Inquiry Coaching (2016) by Miriam Subriana.

BUY FLOURISHING TOGETHER

LETTER OF COMPLETION

To obtain a letter of completion (and to be eligible for consideration for AI Coach Certification) each participant must complete all 33 hours of synchronous and asynchronous Appreciative Inquiry Coach Training©. Letters of completion include your name, date of your training, and number of classroom hours earned.

AI COACH CERTIFICATION PROCESS

REQUIREMENTS

In order to qualify for certification as an Appreciative Inquiry Coach with The Center for Appreciative Inquiry, each participant must:

Actively participate and successfully complete the Appreciative Inquiry Coach Training (AICT) in its entirety, including all online coursework.

Coach an individual using all five generic processes of Appreciative Inquiry: Define, Discover, Dream, Design, and Destiny. Your AICT trainers serve as an advisor to you during your practicum – at no extra cost.

Complete and submit a practicum (narrative) of your Appreciative Coaching experience that is suitable for publication. Practicums must demonstrate your understanding and practice of Appreciative coaching in a one-on-one client engagement.

PRACTICUM REVIEW

All submitted practicums are reviewed by a panel of seasoned appreciative inquiry practitioners. At least one trainer from your AICT will also be part of the panel that reviews your practicum. The Review Panel may contact you to engage in a conversation about your work once you have submitted your practicum. Typically, they will respond with questions, to deepen their and your shared understanding of AI. The practicum review is therefore a dialogical and interactive process.

WHAT’S INCLUDED

Once certified, your Appreciative Inquiry Coach Certification lasts for 2 years and includes:

An Appreciative Inquiry Coach Certification document for your records;

Permission to use of the Center for Appreciative Inquiry Certification logo to embed on your website or include in your email signature;

Exclusive access to content and events reserved only for certified AI Community Members.

A free profile listing on our Appreciative Inquiry Directory for the duration of your certification. Learn more about the benefits of our AI Directory here.

SEE PAYMENT OPTIONS

VIEW REFUND POLICY

VIEW PRIVACY POLICY

SEE TERMS & CONDITIONS

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