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Monday Kickstarters Holiday Series

KICKSTART YOUR CONVERSATIONS THIS HOLIDAY SEASON

The nature of our conversation is fateful. The way we think and talk about any given situation determines whether we feel energized and good about it, or drained and exhausted. Grounded in the book, Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement, Monday Kickstarters Holiday Series invites participants to transform negative, problematic, and stressful interactions they are experiencing into life-giving and generative conversations.

We are living in challenging times, many of us juggle stress, concerns, and challenges daily. We can move forward in ways that offer renewal, reinvention, and resiliency simply by changing our conversations.

EVENT DATES AND TIMES:

WEEK 1	WEEK 2
MONDAY December 2, 2024	MONDAY December 9, 2024
9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET

MONDAY KICKSTARTERS OVERVIEW:

Monday Kickstarters Holiday Series is a 2-part virtual series designed to provide you the opportunity to practice asking generative questions to change the way you think about things, interact with others, and create a possibility mindset by talking about what you want instead of what you don’t want. The two practices—generative questions and positive framing–allow you to address even the most challenging problems with creativity and energy.

You do not need to attend both sessions to benefit from this virtual series. Please feel free to pop in and out of these sessions as necessary. We encourage you to invite your friends, families, and colleagues who may benefit from these sessions – all are welcome to participate. You only need to register once to participate in the two (2) virtual sessions.

LEARNING OUTCOMES:

After participating in this event, you will walk away better prepared to:

Shift your mindset to foster resilience and positivity;

Fuel productive and meaningful engagement;

Communicate effectively with colleagues, constituents, and family;

Ask questions that communicate care and deepen connection;

Frame complex problems to inspire creativity and innovative solutions.

ADDITIONAL MONDAY KICKSTARTERS INFORMATION:

EVENT VIDEOS AND MATERIALS

To prepare for these live conversations, please view this 3-minute Instructional Video, which provides an overview and instructions for the Kickstarters sessions. We also encourage you to download our free Conversation toolkit and the Preface and Introduction to Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement, available at https://conversationsworthhaving.today/

METHOD OF DELIVERY

These live events will be delivered using Zoom. You can participate in these live events using any device: computer, tablet, or mobile. Please participate using the dial-in method you feel most comfortable with.

You will receive the Zoom login information upon registration. If you have any questions about this event or have difficulty connecting in Zoom, please contact Kelly Stewart at kelly@thepositivebusiness.com.

This free event is open to everyone, however due to Zoom limitations, only the first 100 participants to log on will be able to participate in each of the live scheduled webinars. We encourage participants to log onto Zoom early to secure their seat.

CONTINUED LEARNING AND PRACTICE

If you wish to continue learning about Conversations Worth Having, we invite you to join us for the virtual Conversations Worth Having Bootcamps.

Conversation Bootcamp

Strategic Conversation Bootcamp

EVENT IS OFFERED IN COLLABORATION WITH

Monday Kickstarters: Turn Challenges into Conversations Worth Having

TURN CHALLENGES INTO CONVERSATIONS WORTH HAVING

The nature of our conversation is fateful. The way we think and talk about any given situation determines whether we feel energized and good about it, or drained and exhausted. Grounded in the book, Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement, Monday Kickstarters invites participants to transform negative, problematic, and stressful interactions they are experiencing into life-giving and generative conversations.

EVENT DATES AND TIMES:

WEEK 1	WEEK 2	WEEK 3	WEEK 4
MONDAY September 9, 2024	MONDAY September 16, 2024	MONDAY September 23, 2024	MONDAY September 30, 2024
9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET

MONDAY KICKSTARTERS OVERVIEW:

Monday Kickstarters is a 4-part virtual series designed to provide you the opportunity to practice asking generative questions to change the way you think about things, interact with others, and create a possibility mindset by talking about what you want instead of what you don’t want. The two practices—generative questions and positive framing–allow you to address even the most challenging problems with creativity and energy.

You do not need to attend all 4 sessions to benefit from this virtual series. Please feel free to pop in and out of these sessions as necessary. We encourage you to invite your friends, families, and colleagues who may benefit from these sessions – all are welcome to participate. You only need to register once to participate in the four (4) weekly sessions.

LEARNING OUTCOMES:

After participating in this event, you will walk away better prepared to:

Shift your mindset to foster resilience and positivity;

Fuel productive and meaningful engagement;

Communicate effectively with colleagues, constituents, and family;

Ask questions that communicate care and deepen connection;

Frame complex problems to inspire creativity and innovative solutions.

ADDITIONAL MONDAY KICKSTARTERS INFORMATION:

EVENT VIDEOS AND MATERIALS

METHOD OF DELIVERY

CONTINUED LEARNING AND PRACTICE

If you wish to continue learning about Conversations Worth Having, we invite you to join us for the virtual Conversations Worth Having Bootcamps.

Conversation Bootcamp

Strategic Conversation Bootcamp

EVENT IS OFFERED IN COLLABORATION WITH

Monday Kickstarters: Turn Challenges into Conversations Worth Having

TURN CHALLENGES INTO CONVERSATIONS WORTH HAVING

The nature of our conversation is fateful. The way we think and talk about any given situation determines whether we feel energized and good about it, or drained and exhausted. Grounded in the book, Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement, Monday Kickstarters invites participants to transform negative, problematic, and stressful interactions they are experiencing into life-giving and generative conversations.

EVENT DATES AND TIMES:

WEEK 1	WEEK 2	WEEK 3	WEEK 4
MONDAY March 4, 2024	MONDAY March 11, 2024	MONDAY March 18, 2024	MONDAY March 25, 2024
9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET

MONDAY KICKSTARTERS OVERVIEW:

LEARNING OUTCOMES:

After participating in this event, you will walk away better prepared to:

Shift your mindset to foster resilience and positivity;

Fuel productive and meaningful engagement;

Communicate effectively with colleagues, constituents, and family;

Ask questions that communicate care and deepen connection;

Frame complex problems to inspire creativity and innovative solutions.

ADDITIONAL PROGRAM INFORMATION:

EVENT VIDEOS AND MATERIALS

METHOD OF DELIVERY

CONTINUED LEARNING AND PRACTICE

If you wish to continue learning about Conversations Worth Having, we invite you to join us for the virtual Conversations Worth Having Bootcamps.

Conversation Bootcamp

Strategic Conversation Bootcamp

EVENT IS OFFERED IN COLLABORATION WITH

Conversations Worth Having Trainer Certification

GET CERTIFIED TO TEACH CONVERSATIONS WORTH HAVING

Communication remains one of the top issues for employees in most organizations. Conversations Worth Having (CWH) certification gives you the ability to positively affect people’s lives by significantly improving communication within organizations. As a CWH trainer, you will have the tools and skills to offer both virtual and on-site Conversation Bootcamp trainings.

CWH CERTIFICATION DATES & TIMES:

Empower your future with the Conversations Worth Having trainer certification course. Attend Day 1 for certification in Conversations Worth Having and attend Days 1 and 2 to pursue dual certification in Conversations Worth Having and Strategic Conversations.

SINGLE CERTIFICATION Conversations Worth Having (CWH) Certification	DUAL CERTIFICATION Strategic Conversations Certification
Must Complete Day 1	Must Complete Days 1 and 2
DAY 1 Thursday, September 12, 2024	DAY 2 Friday, September 13, 2024
8:00am-2:00pm PDT 11:00am-5:00pm EDT 3:00pm-9:00pm GMT	8:00am-2:00pm PDT 11:00am-5:00pm EDT 3:00pm-9:00pm GMT

CWH TRAINER CERTIFICATION OVERVIEW

Conversations Worth Having Trainer Certification courses are intensive experiential learning opportunities that combine the theory, practice, and research of Appreciative Inquiry, positive psychology, and neuroscience to support the kind of communication that fuels productivity and meaningful engagement anytime, anywhere, and in any situation.

CWH Trainer certification is endorsed by the CWH Institute, The Center for Appreciative Inquiry, and the Cooperrider Center for Appreciative Inquiry.

LEARNING OUTCOMES

Following the CWH certification course, participants will be prepared to:

Develop practical instructional design skills and confidence plus the critical skills to facilitate learning and ensure retention.

Use the Training Guidebook, card deck, and other materials to enhance the learning experience for participants.

Deliver portions of the training with coaching and feedback.

Become effective at using case studies, activities, exercises, videos, and slides to support participant learning.

Develop skills at having conversations that help yourself and others thrive and create environments that impact well-being.

Become skilled at turning conflict, challenges, and problems into conversations worth having.

CERTIFICATION OPTIONS

Participants have two CWH Certification options to choose from: CWH Certification and CWH Dual Certification. CWH Certifications endorse you to officially provide the Conversation Worth Having Bootcamp in part or whole.

Young professional man smiling and holding a coffee cup, in an online conversation worth having certification course

SINGLE CWH CERTIFICATION

Deepen your ability to foster conversations worth having, expand your creative thinking about how to use the materials, and work with others to design delivery of the materials to serve your clients, organization, or community.

Prerequisite: successful completion of the Conversation Bootcamp.

Duration: 1-day, 6-hour intensive training delivered virtually consisting of instruction and applied practice.

Smiling woman sitting at a table in a wheelchair learning on a laptop as she participates in the Conversations Worth Having Dual Certification course.

DUAL CWH CERTIFICATION

Develop your value as a leader by combining strategic thinking and planning with strategic conversations and work with others to design delivery of the materials to serve your clients, organization, and community.

Prerequisite: successful completion of the Conversation Bootcamp and Strategic Conversations Bootcamp.

Duration: 2-day intensive training delivered virtually; each day consists of 6 hours of instruction and applied practice.

REGISTRATION BENEFITS

Participants enrolled in CWH Trainer Certification courses will have everything they need to teach Conversations Worth Having and implement the bootcamps for which they are certified.

AS A PARTICIPANT:

Registration in the CWH Certification course includes:

Minimum of one-year (1) access to the latest online training materials.

CWH Training PowerPoint slides and agendas.

Participant workbook.

CWH Study Guide.

CWH WoJo.

CWH Bootcamp videos.

Case studies, stories, and activities.

Certificate of Completion template.

CWH marketing and promotional materials.

Ability to co-brand materials.

CWHConnect Calls: Community of Practice (connect, share, and learn among CWH trainers).

Consulting and training referrals.

AS A CERTIFIED CWH TRAINER:

In addition to the benefits listed above, certified CWH trainers will also enjoy:

A profile listing on the CWH Institute website.

Opportunity to work with the CWH Community in ways that may increase professional exposure, credibility, and residual income.

Opportunity to submit open trainings through The Center for Appreciative Inquiry and CWH Institute website.

A SOAR profile to help you better understand your natural capacity for strategic thinking, planning, and leading (available to participants enrolled in dual CWH certification for Strategic Conversations).

CERTIFICATION DESIGNED FOR

This certification course is designed for practitioners, trainers, and leaders driving positive change within organizations and communities, with teams, and with individuals, including:

• Managers and leaders.
• Training and development practitioners.
• Human resource professionals.
• Organization development professionals.

• Talent management practitioners.
• Coaches.
• Internal and external consultants.
• Teachers, school counselors, and principals.

METHOD OF DELIVERY

Conversations Worth Having Trainer Certification courses are delivered live and recorded using Zoom. You can participate in these live events using any device: computer, tablet, or mobile. Please participate using the dial-in method you feel most comfortable with. You will receive the meeting login information from your trainers in two separate emails. The first email will be sent two weeks prior to the event; the second to be sent the day before the course begins.

CWH CERTIFICATION COURSE OFFERED IN PARTNERSHIP WITH

Strategic Conversation Bootcamp

WHOLE SYSTEMS CHANGE WITH STRATEGIC CONVERSATIONS

A lack of strategic thinking and planning in organizations is costly. The greatest expense is the investment of time and resources into activities that do not support company goals or the mission. In addition, employees show up, do their work, and go home. This results in missed opportunities. Without a context for their work, employees are not inspired to think or plan creatively about process improvement, innovation, or cost savings. And anyone who has tried knows, it can be a struggle to get teams to buy-in to strategic goals, much less think and work in alignment with those goals.

BOOTCAMP DATES AND TIMES:

The Strategic Conversation Bootcamp consists of two virtual sessions with each session lasting 2.5 hours. Below are the dates and times of both bootcamp sessions.

SESSION 1	SESSION 2
TUESDAY October 15, 2024	THURSDAY October 17, 2024
9:00am-11:30am EDT 1:00pm-3:30pm GMT 2:00pm-4:30pm BST	9:00am-11:30am EDT 1:00pm-3:30pm GMT 2:00pm-4:30pm BST

Please note: ALL virtual sessions for the strategic conversation bootcamp will be recorded and saved for participants who are unable to attend a scheduled webinar. Links to the recordings will be provided so that participants can view/listen to the recording at a time that works best for them.

STRATEGIC CONVERSATION BOOTCAMP OVERVIEW:

Develop your capacity to foster whole system strategic planning, thinking, and leading with Strategic Conversations. Organizations poised for growth and success have leaders who are adopting strategic thinking as an on-going way of doing business and strategic planning that engages employees across the whole organization as well as external stakeholders. They engage everyone in developing agile plans, cycles of experimentation and learning, innovation, and measuring actions against relevant metrics.

Strategic Conversations Bootcamp will teach you how to incorporate two powerful methodologies – SOAR and the Appreciative Inquiry 5-D Cycle – to support and develop your capacity to have strategic conversations at the level of the individual, team, division, and the whole organization or community.

BOOTCAMP MODULES

The Strategic Conversation Bootcamp consists of four (4) modules. Click on any of the module titles below to display the purpose and learning objectives for each session.

MODULE 1: VALUING STRATEGIC THINKING

VALUING STRATEGIC THINKING

PURPOSE: Appreciate the value of strategic thinking and adopt an appreciative framework for strategic conversations.

LEARNING OBJECTIVES:
• Practice framing and asking generative questions for simple strategic conversations.
• Recognize the 3 key factors of strategic conversations and the basic principles for leading them.
• Adopt an Appreciative Inquiry framework for strategic thinking.
• Understand the importance of strategic conversations and the role generative questions and positive framing play.

MODULE 2: FOSTERING SOAR CONVERSATIONS

FOSTERING SOAR CONVERSATIONS

PURPOSE: Learn how to use SOAR to frame strategic conversations.

LEARNING OBJECTIVES:
• Understand the SOAR Framework for strategic thinking.
• Experience SOAR as a positive approach for strategic conversations.
• Practice positive framing and generative questions using SOAR at various levels in the organization.

MODULE 3: THE APPRECIATIVE INQUIRY 5-D CYCLE

THE APPRECIATIVE INQUIRY 5-D CYCLE

PURPOSE: Entertain strategic conversations at scale, e.g., strategic planning or whole system change, using the Appreciative Inquiry (AI) 5-D Cycle.

LEARNING OBJECTIVES:
• Learn how you engage whole systems in strategic conversations.
• Use two AI practices (positive framing & generative questions) to frame a topic and craft an inquiry.
• Identify opportunities to facilitate whole system conversations.

MODULE 4: STRATEGIC AREA FOR APPLICATION

STRATEGIC AREA FOR APPLICATION

PURPOSE: Build capacity for practical application of SOAR and the Appreciative Inquiry 5-D Cycle.

LEARNING OBJECTIVES:
• Deepen your capacity to foster strategic conversations.
• Design and share a prototype for a strategic conversation.
• Practice giving and receiving feedforward.

BOOTCAMP OUTCOMES

This bootcamp will prepare you to engage your teams in strategic conversations that can:

Increase productivity, engagements, and organizational effectiveness;

Reduce costs, misalignment, and conflicts;

Improve customer service levels;

Innovate in the face of challenges;

Make a positive contribution to the bottom line.

Using two very powerful methodologies (SOAR and the Appreciative Inquiry 5-D Cycle), you will have the tools to engage teams from a whole system perspective in conversations to:

Address short- and long-term challenges, systems, and innovation;

Explore strengths, dynamic capabilities, and opportunities;

Develop or re-evaluate organization’s values, vision, and mission statements;

Set goals, objectives, strategies, and action plans;

Clarify roles, relationships, and expectations;

Track progress through regular cycles of action learning.

ADDITIONAL BOOTCAMP INFORMATION

METHOD OF DELIVERY

These live events will be delivered and recorded using Zoom. You can participate in these live events using any device: computer, tablet, or mobile. Please participate using the dial-in method you feel most comfortable with. You will receive the meeting login information from your trainers in two separate emails. First email will be sent two weeks prior to the event; the second to be sent the day before the bootcamp.

We invite you to learn more about the CONVERSATIONS BOOTCAMP also offered in partnership with Conversations Worth Having.

BOOTCAMP OFFERED IN PARTNERSHIP WITH

Conversation Bootcamp

FUEL PRODUCTIVE AND MEANINGFUL ENGAGEMENT

Conversations are at the heart of everything we do and are essential to effective communications, leadership, high performing teams, and strong relationships. We know that conversations influence us, but we rarely stop to think about how much they affect our well-being, the well-being of others, or the health of our organizations and communities.

Communication remains the top issue for organizations, teams, and relationships. Most people struggle to effectively communicate when they are frustrated, angry, hurt, or facing conflict. The effects of poor communication are costly and show up in organizations as:

Employee disengagement, malaise, and turnover;

Dysfunctional teams;

Poor performance;

Inability to give and receive critical feedback;

Negative attitudes, cliques, and gossip: a culture of “me”.

If you’re dealing with any of these outcomes, the Conversation Bootcamp from Conversations Worth Having will give you the skills and tools to turn them around. This program is grounded in Appreciative Inquiry, one of the most widely used positive change approaches. Two simple Appreciative Inquiry practices can turn your entire culture around, creating a culture of conversations worth having.

BOOTCAMP DATES AND TIMES:

The Conversation Bootcamp consists of two virtual sessions with each session lasting 2.5 hours. Below are the dates and times of both bootcamp sessions.

SESSION 1	SESSION 2
TUESDAY October 8, 2024	THURSDAY October 10, 2024
9:00am-11:30am EDT 1:00pm-3:30pm GMT 2:00pm-4:30pm BST	9:00am-11:30am EDT 1:00pm-3:30pm GMT 2:00pm-4:30pm BST

Please note: ALL virtual sessions for this conversation bootcamp will be recorded and saved for participants who are unable to attend a scheduled webinar. Links to the recordings will be provided so that participants can view/listen to the recording at a time that works best for them.

CONVERSATION BOOTCAMP OVERVIEW:

The Conversation Bootcamp is grounded in Appreciative Inquiry, one of the most widely used positive change approaches. Two simple Appreciative Inquiry practices – positive framing and generative questions – can turn your entire culture around, creating a culture of conversations worth having. Get the tools needed to help you establish communication practices that support productivity, engagement, high performance teams, regular feedback, positivity, and a culture of “we.”

BOOTCAMP MODULES

The Conversation Bootcamp consists of four (4) modules. Click on any of the module titles below to display the purpose and learning objectives for each session.

MODULE 1: THE POWER OF CONVERSATION

THE POWER OF CONVERSATION

PURPOSE: Understand the nature of our conversations, how they affect human being and doing, and develop your ability to choose.

LEARNING OBJECTIVES:
• Choose to be intentional with your conversations.
• Experience the nature of your conversations and the effects they have on you and others.
• Use mindfulness tools to shift reactionary communication to deliberate conversation.

MODULE 2: THE ART OF ASKING QUESTIONS

THE ART OF ASKING QUESTIONS

PURPOSE: Understand the basics of Appreciative Inquiry and improve your ability to ask generative questions to foster effective communication.

LEARNING OBJECTIVES:
• Choose curiosity over knowing and assuming.
• Experience the impact Appreciative Inquiry has on individual and organizational capacity.
• Use generative questions to shift the dynamics of personal and workplace communication problems.

MODULE 3: INTENTIONAL FRAMING

INTENTIONAL FRAMING

PURPOSE: Use positive framing to intentionally foster effective communication and continue to develop your ability to ask generative questions.

LEARNING OBJECTIVES:
• Use flipping to frame workplace communication issues.
• Experience flipping negative conversations to conversations worth having.
• Develop generative questions to fuel productive and meaningful engagement around workplace challenges.

MODULE 4: STEP UP TO FEEDBACK

STEP UP TO FEEDBACK

PURPOSE: Develop the skill and the motivation to routinely seek out feedback and promptly provide effective feedback, even in the most critical of situations

LEARNING OBJECTIVES:
• Adopt a learning mindset to support openness and interest in feedback.
• Experience and choose to change feedback avoidance patterns.
• Use effective feedback strategies with common workplace situations.

BOOTCAMP OUTCOMES

Following this bootcamp, participants will be prepared to:

Keep your cool when you want to explode!

Effectively challenge assumptions and preconceptions, including yours.

Deal with conflict quickly and effectively.

Fuel productive and meaningful engagement.

Communicate successfully with people who hold negative attitudes or defensive positions.

Give and receive critical feedback in ways that promote learning and high performance.

Ask the kind of questions that deepen understanding, strengthen connections, and inspire possibility.

Talk with colleagues in ways that invite them to collaborate on projects and strategic outcomes.

Listen with genuine curiosity.

Frame any conversation, even one around a highly complex problem, to inspire creative and innovative thinking and solutions.

ADDITIONAL BOOTCAMP INFORMATION

METHOD OF DELIVERY

We invite you to learn more about the STRATEGIC CONVERSATION BOOTCAMP also offered in partnership with Conversations Worth Having.

BOOTCAMP OFFERED IN PARTNERSHIP WITH

Resilience Reset

HONE YOUR RESILIENCE PRACTICE WITH APPRECIATIVE INQUIRY

Being resilient is about practicing in the every-day of our lives and work; it is not a place we get to arrive at nor a place where we can permanently reside. Resiliency does not make us immune to life’s challenges. Rather, it lets us venture and evolve using all of our strengths in the most challenging of times.

Resilience Reset is an opportunity to focus on the strengths we bring to creating an appreciative resilience practice. Grounded in Appreciative Inquiry, appreciative resilience is a powerful practice that explores how leaders can cultivate hope, uplift strengths in times of despair, and foster forgiveness as part of their resilience practice.

EVENT DATES AND TIMES:

Session 1:	Session 2:	Session 3:
RESILIENCE AS A PRACTICE	UPLIFTING STRENGTHS	ALTERING OUR GAZE
October 10, 2024	October 17, 2024	October 24, 2024
9:00am-10:00am PDT 12:00pm-1:00pm EDT 4:00pm-5:00pm GMT	9:00am-10:00am PDT 12:00pm-1:00pm EDT 4:00pm-5:00pm GMT	9:00am-10:00am PDT 12:00pm-1:00pm EDT 4:00pm-5:00pm GMT

RESILIENCE RESET OVERVIEW:

Resilience Reset is a 3-part virtual series designed to help leaders dwell in what is happening at this moment in history and find ways to sustain themselves and their organizations. Join Joan McArthur-Blair and Jeanie Cockell for a highly interactive conversation about resilience in our complex world. During these sessions, Jeanie and Joan will curate topics from their resilience work and invite topics from participants. Brief descriptions for each session are listed below.

SESSION 1: RESILIENCE AS A PRACTICE

Participants will engage in a dynamic conversation about the ways in which they can amplify and uplift their strengths in challenging times. This session:

Introduces the appreciative resilience model.

Provides an overview of appreciative inquiry.

Focuses on how we can practice appreciative resilience in times of despair.

SESSION 2: UPLIFTING STRENGTHS

A powerful conversation on how hope is the cornerstone of an appreciative resilience practice. This session:

Provides a short overview of the appreciative resilience model.

Hones in on the practice of hope in the everyday of resilience.

SESSION 3: ALTERING OUR GAZE

A deeply crafted conversation on the role of forgiveness in appreciative resilience. In this last session, participants will:

Quickly review appreciative inquiry and the appreciative resilience model.

Delve into how a deep practice of forgiveness plays an essential part in building resilience.

ADDITIONAL PROGRAM INFORMATION:

METHOD OF DELIVERY

These live conversations will be delivered using Zoom. You will receive the Zoom meeting information upon registration. It will be listed in your confirmation email. To optimize your learning experience, we highly recommend participating in this course using a laptop or desktop computer.

OFFERED IN PARTNERSHIP WITH

Conversation Bootcamp

Conversation Bootcamp Event Schedule

SESSION 1	SESSION 2
TUESDAY April 23, 2024	THURSDAY April 25, 2024
12:00pm-2:30am ET 9:00am-11:30am PT	12:00pm-2:30am ET 9:00am-11:30am PT

Step Into Your Capacity to Fuel Productive and Meaningful Engagement

Communication. It remains the top issue for organizations, teams, and relationships. Almost everyone struggles with how to effectively communicate when they are frustrated or facing conflict. The effects of poor communication are costly. They show up in organizations as:

Employee disengagement, malaise, and turnover;
Dysfunctional teams;
Poor performance;
Inability to give and receive critical feedback; and
Negative attitudes, cliques, and gossip: a culture of “me”.

Following this workshop, you will have tools to establish communication practices that will support productivity, engagement, high performance teams, regular feedback, positivity, and a culture of “we.”

Course Outcomes

You will walk away prepared to:

Keep your cool when you want to explode!
Effectively challenge assumptions and preconceptions, including yours.
Deal with conflict quickly and effectively.
Fuel productive and meaningful engagement.
Communicate successfully with people who hold negative attitudes or defensive positions.
Give and receive critical feedback in ways that promote learning and high performance.
Ask the kind of questions that deepen understanding, strengthen connections, and inspire possibility.
Talk with colleagues in ways that invite them to collaborate on projects and strategic outcomes.
Listen with genuine curiosity.
Frame any conversation, even one around a highly complex problem, to inspire creative and innovative thinking and solutions.

Course Modules

Click the session titles below to learn more about the Conversation Bootcamp’s modules and learning outcomes.[/vc_column_text]

Module 1: THE POWER OF CONVERSATIONS

PURPOSE: Understand the nature of our conversations, how they affect human being and doing, and enhance your ability to choose conversations worth having.

OBJECTIVES:

Understand the neuroscience of conversation.
Experiences the power of conversation.
Practice priming the body-mindset for conversations worth having.

Module 2: ASK GENERATIVE QUESTIONS

PURPOSE: Understand the nature of our conversations, the basics of Appreciative Inquiry, and improve your ability to ask generative questions to foster effective communication.

OBJECTIVES:

Experience the nature of our conversations and the effect on you and others.
Recognize a generative question and how it influences possibility.
Use generative questions to shift the dynamics of personal and workplace communication problems.

Module 3: CREATE A POSITIVE FRAME

PURPOSE: Intentionally foster effective communication using positive framing and continue to develop your ability to ask generative questions.

OBJECTIVES:

Experience flipping negative conversations to conversations worth having.
Use flipping to frame problems and issues.
Develop generative questions to fuel productive and meaningful engagement around workplace challenges.

Module 4: FEEDBACK and FEEDFORWARD

PURPOSE: Develop a growth mindset and understand and apply the two AI practices to give and receive feedback and feedforward.

OBJECTIVES:

Adopt a growth mindset to support openness and interest in regular feedback.
Understand the difference between feedback and feedforward.
Practice giving and receiving feedforward.

Method of Delivery

Affiliate Program Offered in Partnership with Conversations Worth Having

We invite you to learn more about the Strategic Conversations Bootcamp also offered in partnership with Conversations Worth Having.

Activating Citizen-Driven Communities with Appreciative Inquiry

SUPPORT COMMUNITY DEVELOPMENT WITH APPRECIATIVE INQUIRY

Appreciative Inquiry (AI) is a highly effective change model that supports community development efforts by inviting community members to engage in meaningful discussions that identify strengths, create shared visions, develop strategies, and inspire action for change.

AI’s inclusive design builds collective capacity by pooling the community’s knowledge, experience, and strengths in generating new opportunities. Through the art of positive inquiry, community members come together in a collaborative search for strengths, passions, values, and actions which facilitates citizen-driven actions and change. Drawing on these strengths, AI empowers communities and its citizens to chart a path to turn their vision into reality.

“The interactive activities and thought-provoking discussions encourage participants to think critically and apply concepts in practical scenarios. Her success in achieving valuable insights from participants is undoubtedly attributed to her approach, passion, and knowledge.” – Anna Pijaca (Research and Engagement Manager | City Experience and Engagement, Local Council).

Learn how Appreciative Inquiry can renew energy and hope and inspire action in communities you belong to, work with, and serve.

LEARNING OUTCOMES:

After completing Activating Citizen-Driven Communities with Appreciative Inquiry, you will be better able to:

Understand how Appreciative Inquiry (AI) and strengths/asset-based approaches can be applied to community development work.

Confidently question and challenge deficit-based community development practice and introduce strengths-based, Appreciative Inquiry approaches to foster citizen driven communities.

Identify and appreciate assets and strengths and elicit positive stories to discover what strong in our communities.

Formulate and ask powerful, positive, and generative questions.

Intentionally seek new ways of understanding, defining, labelling, and interacting with people and groups we work with.

Apply AI tools and practices for community conversations, engagement, and planning.

Positively impact their organization by introducing concepts and practices that enhance the capacity of staff to work more effectively with communities.

EVENT DATES AND TIMES:

	SESSION 1	SESSION 2	SESSION 3	SESSION 4
Western Hemisphere	Monday February 12, 2024 4:30pm-7:00pm PST 7:30pm-10:00pm EST	Monday February 19, 2024 4:30pm-7:00pm PST 7:30pm-10:00pm EST	Monday February 26, 2024 4:30pm-7:00pm PST 7:30pm-10:00pm EST	Monday March 4, 2024 4:30pm-7:00pm PST 7:30pm-10:00pm EST
Eastern Hemisphere	Tuesday February 13, 2024 8:30am-11:00am HKT 11:30am-2:00pm AET	Tuesday February 20, 2024 8:30am-11:00am HKT 11:30am-2:00pm AET	Tuesday February 27, 2024 8:30am-11:00am HKT 11:30am-2:00pm AET	Tuesday March 5, 2024 8:30am-11:00am HKT 11:30am-2:00pm AET

TRAINING SESSIONS:

This course consists of four (4) virtual sessions that will provide key insights, learnings, and tools that you can apply in your community development work. Click the title of each session below to display the topics that will be covered during that session.

SESSION 1: Embracing an Appreciative Approach to Community Development

TOPICS COVERED DURING THIS SESSION:

An Appreciative approach to community development.

The Paradigm Shift: Traditional/Deficit approach Vs. Appreciative/Asset Based Community Development approach.

AI principles – Guiding our work with communities.

How we see our Communities (Psychological theories -The Pygmalion Effect, Heliotropic Effect in the Context of Working with Marginalised/Disenfranchised/Disadvantaged communities).

SESSION 2: Words Create Communities - How Our Words & Thoughts Shape Our Communities

TOPICS COVERED DURING THIS SESSION:

Flip the Script: Reframing Problems to Create Possibilities/Opportunities.

Words Create Communities – the Power of Language & Words in creating Thriving Communities.

Shifting Perceptions:

- Challenging Negative/Derogatory labels.

- Cultivating Stories and Successes.

SESSION 3: Igniting ‘Sparks’ & Activating Assets

TOPICS COVERED DURING THIS SESSION:

Discovering Strengths & Assets: Igniting Sparks in People & Communities.

Appreciative Inquiry Questions & Conversations: formulating and articulating generative and positive questions.

Soliciting Positive Stories and Finding Out What Works.

SESSION 4: Tools for Community Conversations & Change

TOPICS COVERED DURING THIS SESSION:

Community Consultations and Conversations: Applying an Appreciative Inquiry approach for Citizen-Centered outcomes.

AI 5D cycle for implementing community actions, plans, and change.

Open Space Technology: highly participatory, inclusive, and collaborative method for large group/community meetings.

Commitment Wall.

DESIGNED FOR:

This course is ideal for:

Community development, engagement, and consultation workers and practitioners.

Individuals that work with specific community groups (e.g., youth, family support, seniors).

Students and graduates interested in working in community.

Entrepreneurs and organizations interested in their social impact, creating a community footprint, and supporting their communities.

Anyone who volunteers, works with, or serves the community in some capacity to improve the development and capacity of communities.

PROGRAM OFFERED IN PARTNERSHIP WITH:

WANT TO TRAIN A TEAM OR GROUP?

This course can be delivered for groups and organizations who wish to train a large number of individuals who wish to support their community development efforts with appreciative inquiry. Please complete the CONTACT US form to receive more information about hosting a private course for your group.

SEE PAYMENT OPTIONS

VIEW REFUND POLICY

VIEW PRIVACY POLICY

SEE TERMS & CONDITIONS

Strategic Conversations Bootcamp

Strategic Conversations Bootcamp Event Schedule

SESSION 1	SESSION 2
TUESDAY April 30, 2024	THURSDAY May 2, 2024
12:00pm-2:30pm ET 9:00am-11:30am PT	12:00pm-2:30pm ET 9:00am-11:30am PT

Please note: ALL virtual sessions for the will be recorded and saved for participants who are unable to attend a scheduled webinar. Links to the recordings will be provided so that participants can view/listen to the recording at a time that works best for them.

Foster Whole System Strategic Thinking, Planning, and Leading

Developing your leadership ability for strategic thinking and planning, coupled with the communication skills to engage in effective strategic conversations significantly improves your value as a leader. The days of hiring an outside agency to create a strategic plan for your organization are over; so too should be strategic plans developed at the top and handed down for others to implement. Organizations poised for growth and success have leaders who are adopting strategic thinking as an on-going way of doing business and strategic planning that engages employees across the whole organization as well as external stakeholders. They engage everyone in developing agile plans, cycles of experimentation and learning, innovation, and measuring actions against relevant metrics.

Strategic Conversations Bootcamp will invite you to explore the ways a living systems mindset influences strategic thinking and action, teach you how to use the SOAR framework to support strategic conversations at all levels of an organizations, deepen your understanding of the value of scaling strategic conversation to include the whole system, and introduce you to four whole systems engagement processes: The AI 5D cycle, Design Thinking, World Cafe, and Open Space Technology.

Learning Outcomes

This training will encourage you to bring a living systems mindset to organizational design, strategy, and success. It will prepare you to engage teams in strategic conversations that can:

Respond effectively to continuous change, complexity, and ambiguity.
Inspire productivity, engagement, and organizational effectiveness.
Reduce costs, misalignment, and conflicts.
Enhance customer service.
Innovate in the face of challenges.
Make a positive contribution to the triple bottom line.

After completing this bootcamp, you will have the tools to engage teams from a whole system perspective in conversations to:

Develop an organizational system as the system’s north star.
Address short- and long-term challenges, systems, and innovation.
Explore strengths, dynamic capabilities, and opportunities.
Develop or re-evaluate organization’s values, vision, and mission statements.
Set goals, objectives, strategies, and action plans.
Clarify roles, relationships, and expectations.
Track progress through regular cycles of action learning.

Course Modules

Click the session titles below to learn more about each session’s overview and learning outcomes.

Module 1: STRATEGIC THINKING AND MINDSET

PURPOSE: Reassess the nature of what it means to be an organization, explore the impact of adopting a living systems mindset, and what that means when it comes to the nature of business conversation.

OBJECTIVES:

Rethink the nature of organizations, see them as a living system, nourished by hubs of conversation and action.
Adopt a living systems mindset and an Appreciative Inquiry conversational framework.
Recognize 3 key factors for supporting strategic conversations and organizational flourishing.
Practice framing and asking generative questions for strategic conversations that align with a living systems mindset.

Module 2: SOAR CONVERSATIONS

PURPOSE: Learn to use the SOAR Framework to foster strategic conversations at all levels of an organization.

OBJECTIVES:

Adopt a SOAR Framework for strategic thinking and planning.
Experience SOAR as a positive approach for strategic conversations.
Practice positive framing and generative questions using SOAR at various levels in the organization.

Module 3: THE AI 5-D CYCLE

PURPOSE: Understand the importance of whole systems engagement and explore strategic conversations at scale using the Appreciative Inquiry (AI) 5-D Cycle to engage all stakeholders in strategic planning or whole system change.

OBJECTIVES:

Understand the need for whole systems engagement.
Understand the AI 5-D Cycle.
Practice framing an affirmative topic and creating an appreciative inquiry.
Identify opportunities to engage whole systems in strategic conversations.

Module 4: WHOLE SYSTEMS ENGAGEMENT PROCESSES

PURPOSE: Understand key factors for successful whole systems engagement and learn the basics around three popular processes for engaging large groups or whole systems in conversation.

OBJECTIVES:

Recognize key factors to successful whole systems engagement.
Understand Design Thinking, World Café, and Open Space Technology.
Explore when, where, and how you might use these processes.
Identify other resources and processes for whole systems engagement.

Method of Delivery for the Strategic Conversations Bootcamp

Affiliate Program Offered in Partnership with:

We invite you to learn more about the Conversation Bootcamp also offered in partnership with Conversations Worth Having.

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KICKSTART YOUR CONVERSATIONS THIS HOLIDAY SEASON

EVENT DATES AND TIMES:

MONDAY KICKSTARTERS OVERVIEW:

LEARNING OUTCOMES:

ADDITIONAL MONDAY KICKSTARTERS INFORMATION:

EVENT VIDEOS AND MATERIALS

METHOD OF DELIVERY

CONTINUED LEARNING AND PRACTICE

EVENT IS OFFERED IN COLLABORATION WITH

TURN CHALLENGES INTO CONVERSATIONS WORTH HAVING

EVENT DATES AND TIMES:

MONDAY KICKSTARTERS OVERVIEW:

LEARNING OUTCOMES:

ADDITIONAL MONDAY KICKSTARTERS INFORMATION:

EVENT VIDEOS AND MATERIALS

METHOD OF DELIVERY

CONTINUED LEARNING AND PRACTICE

EVENT IS OFFERED IN COLLABORATION WITH

TURN CHALLENGES INTO CONVERSATIONS WORTH HAVING

EVENT DATES AND TIMES:

MONDAY KICKSTARTERS OVERVIEW:

LEARNING OUTCOMES:

ADDITIONAL PROGRAM INFORMATION:

EVENT VIDEOS AND MATERIALS

METHOD OF DELIVERY

CONTINUED LEARNING AND PRACTICE

EVENT IS OFFERED IN COLLABORATION WITH

GET CERTIFIED TO TEACH CONVERSATIONS WORTH HAVING

CWH CERTIFICATION DATES & TIMES:

CWH TRAINER CERTIFICATION OVERVIEW

LEARNING OUTCOMES

CERTIFICATION OPTIONS

SINGLE CWH CERTIFICATION

DUAL CWH CERTIFICATION

REGISTRATION BENEFITS

AS A PARTICIPANT:

AS A CERTIFIED CWH TRAINER:

CERTIFICATION DESIGNED FOR

METHOD OF DELIVERY

CWH CERTIFICATION COURSE OFFERED IN PARTNERSHIP WITH

WHOLE SYSTEMS CHANGE WITH STRATEGIC CONVERSATIONS

BOOTCAMP DATES AND TIMES:

STRATEGIC CONVERSATION BOOTCAMP OVERVIEW:

BOOTCAMP MODULES

VALUING STRATEGIC THINKING

FOSTERING SOAR CONVERSATIONS

THE APPRECIATIVE INQUIRY 5-D CYCLE

STRATEGIC AREA FOR APPLICATION

BOOTCAMP OUTCOMES

ADDITIONAL BOOTCAMP INFORMATION

METHOD OF DELIVERY

SUGGESTED READING

BOOTCAMP OFFERED IN PARTNERSHIP WITH

FUEL PRODUCTIVE AND MEANINGFUL ENGAGEMENT

BOOTCAMP DATES AND TIMES:

CONVERSATION BOOTCAMP OVERVIEW:

BOOTCAMP MODULES

THE POWER OF CONVERSATION

THE ART OF ASKING QUESTIONS

INTENTIONAL FRAMING

STEP UP TO FEEDBACK

BOOTCAMP OUTCOMES

ADDITIONAL BOOTCAMP INFORMATION

METHOD OF DELIVERY

SUGGESTED READING

BOOTCAMP OFFERED IN PARTNERSHIP WITH

HONE YOUR RESILIENCE PRACTICE WITH APPRECIATIVE INQUIRY

EVENT DATES AND TIMES:

RESILIENCE RESET OVERVIEW:

SESSION 1: RESILIENCE AS A PRACTICE

SESSION 2: UPLIFTING STRENGTHS

SESSION 3: ALTERING OUR GAZE

ADDITIONAL PROGRAM INFORMATION:

METHOD OF DELIVERY

SUGGESTED READING

OFFERED IN PARTNERSHIP WITH

Conversation Bootcamp Event Schedule

Step Into Your Capacity to Fuel Productive and Meaningful Engagement

Course Outcomes

Course Modules